Authenthicator
I lost my phone and now can't access JC because I can't set up the authenticator on the new phone. Can someone walk me through the process of adding JC to my authenticator app. Thank you
Forum Posts
Dynamic Groups Automation Using The API
Introduction Use the JumpCloud API to configure and update both static user and device groups to dynamic groups. Dynamic Groups are groups with attribute-driven rules that allow membership to be either fully automated, or require a review prior to th...
Resolved! Accessing RADIUS Reply Attributes via Python SDK
Hi Team,I'm trying to access the RADIUS Reply Attributes on a Group attached to a RADIUS Server.There is a KB Article showing how to do it via PowerShell here: https://jumpcloud.com/support/configure-radius-reply-attributes-for-user-groups#adding-rad...
Does Okta integration really need a server?
We are going to add oAuth to the applications we make make and so want to have an install of it for our dev's to work with.I have created a trial install of it and of course want to setup a sync with Jumpcloud, however to use the LDAP method the jum...
Resolved! Setup JC SSO with Google Workspace - on specific GWS OU(s) or Groups
Users will have a consistent, streamlined login experience. To mitigate the user experience friction of JC <> GWS directory integration - where user is allowed to change the GWS' pw separately. Use CasesScenario A - User has ONLY GWS account. There ...
Getting Started Pains
So I signed up for a (free) account to evaluate and test the platform, but am being pressured by an account executive to connect in order to "verify" (something?) after which my account will be activated. Sad to see that Jumpcloud has introduced a "s...
Can you Sync JC users into SQL server as native SQL users? Suggestion 00200326
We have a large number of Amazon RDS virtual SQL serversCurrently administering users on them is a manual task as they are not domain connected and to do so in with an Amazon hosted domain is crazy expensive I know if it were a "real" SQL server ther...
Seeking feedback on JumpCloud Staged Users and AD Integration
Hello community!If you are using our JumpCloud Active Directory Integration (ADI), specifically both the AD sync and AD import agents, first creating users in JumpCloud, and creating those users in the Staged user state, we would like your input. If...
jump cloud AD integration with Zimbra
Im using Zimbra 10.0.1 mail server is it possible to integrate jump cloud ad to zimbra server.
JumpCloud icon missing from the task tray in Windows
I have a user who does not have the expected JumpCloud icon in his task tray. Due to this, he is unable to reset his password within an active session.I know that there are a half-dozen other ways for him to reset his password, but I am extremely uni...
Password writeback/sync issues
I inherited a JumpCloud MDM and the #1 complaint from users is that resetting their password in JC does not sync it everywhere. We have two directory integrations, MS365 and on-prem AD. The on-prem AD integration seems to be broken, as my none of the...
April ’23 JumpShot: Product Edition
April ’23 JumpShot: Product Edition JumpCloud is continuously improving how IT departments can achieve self-sustaining standards for cybersecurity and operations. This month’s JumpShot covers how foundational activities such as onboarding new employe...
ADMU Windows News and Interests Feed Breaks
I have recently migrated a dozen Windows 10 Pro machines off of AD using the ADMU. On every single one of them the News and Interests Feeds broke, see image below. I can reset edge and it works until the next logon. I can also replace the associat...
Where are changes to Group Membership etc logged
Someone is fiddling about with our jumpcloud user groups, all people who should making changes are denying it, but I am noticing groups appearing and people having access taken away.Where is this logged? I can see a few lines of it in the "Group Memb...
M365 user's fields
Hi everybody,I am using Jumpcloud since 2 months and I'm syncing JC users to M365.I have seen that the JC "Company" filed is not synced.....is there a change to create a sync also for this field ?And it should be also possible to add 2 more fields to...
February ʼ23 JumpShot
This month's JumpShot introduces soon-to-be released automations for entitlement management capabilities that streamline user lifecycle management while strengthening overall identity governance. Reporting has been enhanced to provide greater auditab...
Resolved! SMS for MFA ?
I have had a user ask, why should I have to use a MFA app for Jumpcloud, why can't they do it by text/sms message like Microsoft or Google?What is the official answer?
Automation on user groups
In our previous post, we discussed how users could be added or removed from a group based on suggestions. This approach works well on groups that are used for admin privileges on a device or a custom role that needs to be provisioned for an applicat...
License M365 Users Through a JumpCloud Group
It's possible to assign free M365 licenses to users by adding them to a JumpCloud group. There's some backend work in Azure Active Directory (AAD), but a group can be created in JumpCloud and bound to AAD for licensing. One catch: Microsoft requires ...
Benefits of group membership suggestions
Attribute-Driven Groups enable administrators to employ user attribute value conditions to govern the membership of user groups. This is instrumental in ensuring only the right users get authorized to a resource via being added to or removed fro...
RESEARCH - We are re-visiting the navigation menus in JumpCloud (information architecture; IA). We want your insights!
We have created an asynchronous card sort activity that you can participate in at your leisure. The activity link can be found below along with an instructional video on how to complete the card sort. The goal of this activity is to understand how yo...
Random Lockouts
We've been having repeated issues with people getting locked out of their computers, except they haven't been trying to login. In most cases they've tried to log into their computer once or twice then they get a message saying they've been locked ou...
Mac JumpCloudService account App Failed (Solved)
Hi Community! Still had quite a few Macs with "Need attention" status after failed attempts running the create service account app introduced in latest agent update.After some trial and error I realized that somewhere on the way the affected users to...
JumpCloud API with HR & Asset Management
I'm not sure how to start this, but I wanted to talk about what we're doing internally with HR & Asset Management, how it started, evolved, and where it is now. Hopefully this will spark a conversation about what you're doing and how you got there.Ba...
Domain Migration Tools and ADI
It's always good to take a step back and listen to conversations that are happening among your peers. I lurked through Reddit's sysadmin forums yesterday to see what problems people are asking about. One thread had an excellent listing of tools that ...
ADMU Help
I recently discovered I may have done everything backwards. I will be migrating our users from AD to Jumpcloud and already created the accounts and installed the agent on machines. Can I still run the ADMU and continue migration or should I delete ev...
What are JumpCloud Customers user for Identity User Access Reviews? (For compliance and security)
Greetings:New to the JumpCloud on-line community and wanted to post a question:What are customers (and the JumpCloud support team) using and recommending for Identity User Access Reviews.This is the process/report stipulated by NIST 800-53 PR.AC-4 th...
