Best Practices
Talk about the IT best practices that have worked for you in your business
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Time Based Device Admin - Privilege Elevation With Jira

Hi Folks, I’m buzzing with excitement now that the time-based device admin  is GA - probably the most anticipated feature over the past years.  Here is why I’m thrilled: imagine firing off a Jira request for admin permission -> access granted for a d...

shawnsong_0-1714465467981.png shawnsong_1-1714465468060.png shawnsong_2-1714465583467.png shawnsong_3-1714465671734.png
shawnsong by Rising Star III
  • 373 Views
  • 2 replies
  • 8 kudos

Help: SSO, Multiple user access to Functional Email Accounts?

I need some guidance on the best approach for managing Multiple User access to Functional Mailboxes. We are in the process of implementing JumpCloud. (Newbie).For Example: We have several Users in the Sales team that need to access sales@company.com ...

Warren by Novitiate I
  • 463 Views
  • 2 replies
  • 0 kudos

Build a Custom HRIS Integration With GoogleSheet

Hi Folks, Happy New Year! I hope you all had a wonderful holiday and are recharged for the brand new 2024. Reflecting on 2023, one topic frequently comes to mind: user onboarding – it’s my favourite topic actually, yet a universal pain point, regardl...

shawnsong_0-1705650672335.png shawnsong_1-1705650690707.png shawnsong_2-1705650709018.png shawnsong_3-1705650738498.png
shawnsong by Rising Star III
  • 1524 Views
  • 8 replies
  • 5 kudos

Global Hiring Report

Hi Team! I'm a jumpcloud partner over at Deel, where we specialize in helping people hire and pay candidates regardless of location, and we integrate with JumpCloud!Wanted to share this report about the latest trends in global hiring in case any of y...

JumpCloud Go - A Progressive Onboarding Guide

Hi Folks, It’s been way too long since I last posted - for the past few weeks, I had an intense, fruitful and emotional journey packed with trip plans across the southern part of the earth.  Finally, my feet are settling down again at home (sweet hom...

shawnsong_0-1702951860585.png shawnsong_1-1702951879796.png shawnsong_2-1702951911397.png shawnsong_3-1702951911317.png
shawnsong by Rising Star III
  • 743 Views
  • 1 replies
  • 4 kudos

RDP to EC2 instances via JumpCloud SSO

Hi Folks, I hope you all had a fantastic summer break and are fully recharged for Q4 2023! It's Friday again, and what better time to share the joy of a cool AWS project with JC? Let's take a revisit of setting up SSO for AWS IAM Identity Center. Onc...

shawnsong_0-1697771344264.png shawnsong_1-1697771344301.png shawnsong_2-1697771378859.png shawnsong_3-1697771404599.png
shawnsong by Rising Star III
  • 840 Views
  • 0 replies
  • 3 kudos

Best practice for admin level account with using RADIUS

Looking for some best practice guidance.  I've inherited a site running JumpCloud.  Currently each machine has a local admin level account and only JumpCloud users are bound to a machine.I want to implement RADIUS and in testing what I see is that/of...

htgrimmi by Novitiate I
  • 431 Views
  • 0 replies
  • 0 kudos

Integrating Linux devices with JumpCloud LDAP

Hi Folks, I hope you've all had an unforgettable summer holiday, taking the time to disconnect and create special memories with your loved ones. Sooooo,  I've stumbled upon something (thanks @james_herbert & Rickie ) that potentially could be a signi...

shawnsong_0-1693812649630.png shawnsong_1-1693812807574.png shawnsong_2-1693813704502.png Screen Recording 2023-08-31 at 18.14.39 (1).gif
shawnsong by Rising Star III
  • 1650 Views
  • 0 replies
  • 3 kudos

Jumpcloud intrusion detection

Hi everyone,In response to the recent compromise (that I'm sure has impacted all of us) we (Jumpcloud MSP users) performed an investigation to determine if any of our organisations were affected.  I'm aware it's extremely unlikely but better safe tha...

IT Onboarding Handbook

Hi Folks, It's been a while and we've finally made it to Friday - TGIF!! I hope everyone is relaxed and ready to ease into the weekend. ‌‌‌ I've realised that I've posted quite a few pieces on the topic of onboarding, and I've been receiving requests...

shawnsong by Rising Star III
  • 1032 Views
  • 0 replies
  • 4 kudos

Resolved! Can you force an Apple device to go through MDM on deployment?

Some of our new users are not following the deployment process which means their new Apple laptops don't get the JC agent installed and their computer configured properly.  I believe it's because when you first turn on your new device there is no way...

RNHurt by Novitiate III
  • 2959 Views
  • 3 replies
  • 0 kudos

MacOS managed software

Hi there,Relatively new to JC and working out best practices for managed software with MacOS.We have a secure AWS bucket with public access for files and have verified that the uploaded .pkg files are working but have had no success in getting them i...

bdoozer by Novitiate I
  • 2182 Views
  • 3 replies
  • 0 kudos

Reimagine Employee Onboarding with Dynamic Groups

Hi Folks, We're right at the finish line for Q2 2023 - time flies! As many of us are sprinting towards our much-needed summer holidays, don't overlook any hidden opportunities that could be game-changers just around the corner. Last time, I explored ...

shawnsong_0-1687853694364.png shawnsong_1-1687853755249.png shawnsong_2-1687853773889.png shawnsong_3-1687853897518.png
shawnsong by Rising Star III
  • 1229 Views
  • 0 replies
  • 6 kudos

Reimagine OS Provisioning with Dynamic Groups

Hi Folks, It’s been a while (again lol) since last time I posted - I took a beautiful trip to Perth with my family (a long overdue holiday!), followed by a business trip to vibrant / lively Jakarta. Time to “settle down” my thoughts a bit, and embrac...

shawnsong_0-1686561222281.png shawnsong_1-1686561340581.png shawnsong_2-1686561416345.png shawnsong_3-1686561459956.png
shawnsong by Rising Star III
  • 1291 Views
  • 0 replies
  • 4 kudos

Setup Kiosk Mode On Windows 10/11

Hey folks, It's been a while and finally I got a little breathing room to share my Friday joy (again) . Kiosk Mode on Windows - on a large scale? and you looking for a way to do it without paying for Intune?   This post will get you covered, please r...

shawnsong_0-1683877481436.png shawnsong_1-1683877562564.png shawnsong_2-1683877675229.png shawnsong_4-1683878167521.png
shawnsong by Rising Star III
  • 4326 Views
  • 0 replies
  • 1 kudos

Disabling "Optimizing Your Mac"

We are seeing growing interest to remove the MacOS "Optimizing Your Mac" notifications.Having Google'd I don't see where this is handled, or what policy it relates to.Any ideas?

chrisati by Novitiate II
  • 2235 Views
  • 3 replies
  • 0 kudos

Resolved! Enabling Jumpcloud SSO for Microsoft 365

Has anyone made this change? it seems like a big one and I'm not sure if it should be done or not.I'm happy with Jumpcloud and it's pretty heavily configured now but I'm not sure if piping everything through Jumpcloud is going to be good. Has anyone ...

Jhii by Novitiate II
  • 5979 Views
  • 4 replies
  • 1 kudos

Setting up SSO for AWS IAM or AWS Identity Center

I know the subject of this post may seem confusing at first, but rest assured, you will leave with a clear understanding of these concepts (hopefully). Keep calm and read on  What are these terms? First thing first - let's clarify AWS IAM and AWS Ide...

shawnsong_1-1681454375146.png shawnsong_2-1681455561539.png shawnsong_3-1681455634063.png shawnsong_4-1681455771379.png
shawnsong by Rising Star III
  • 1655 Views
  • 0 replies
  • 2 kudos

HRIS Integration Deep Dive - Onboarding

Hey Folks, (A massive kudos to my colleague @SamMorganJC  for supporting me throughout the process! This post wouldn't have been possible without her invaluable guidance.) Following my post about onboarding users from HRIS to JC, a lot of people have...

shawnsong_0-1680775326722.png shawnsong_1-1680775334855.png shawnsong_2-1680775367329.png shawnsong_3-1680775470396.png
shawnsong by Rising Star III
  • 1669 Views
  • 1 replies
  • 5 kudos

The Printer Solutions

Hey folks, Today I wanted to address another topic that I have heard people  ask about quite often - network printers and how to deal with them in a business environment!  Don’t get me wrong, dealing with the printers can still be a bit challenging (...

shawnsong by Rising Star III
  • 2794 Views
  • 0 replies
  • 6 kudos

Many instances of jumpcloud-agent-app

I have noticed on one of my server a number of jc processesMy guess is this because of the number of powershell commands I run on my servers and that I don't have the command "exit" at the end of all of them, or could it be something else?

ncarmichael_0-1675867026863.png

Best practices when you're renewing cyber risk insurance

This is a guest post written by Heather Thornburg from Wade Associates Insurance & Risk Management. I asked Heather to put together some tips after an IT Hour a couple of months ago. They shared 8 Best Practices that Insurance Carriers are looking fo...

BScott by Community Manager
  • 1444 Views
  • 0 replies
  • 0 kudos

Getting a non-public phone number into MFA fields

We require our users to use (the products native) MFA to log into google-workspace and microsoft-office-365, this requires the users personal mobile numebr to be put into thier respective consoles to be used for verifcationatm this mean we are having...

Username Schema

Hello!I'm curious what you all are using as your username schema for employees?Our policy is Legal first name + First letter of last name (Example: John Doe would be johnd@). We won't use a nickname / shortened version (Example: Alexander goes by Ale...

steven by Rising Star III
  • 3587 Views
  • 4 replies
  • 2 kudos

Backups - question for the group

Remember the days of Full/Differential/Incremental?With everyone moving data storage to the cloud, there is little left on any given user's computer. That said, are folks still doing backups? Is that industry basically dead and gone save for those wh...

Dynatrace SSO - SAML Message not signed

Hello everybody,I want to set up the SSO for Dynatrace. I am dealing with the error, that the SAML Message is not completely signed.Can someone confirme that JumpCloud is only signing specific parts in the SAML Message?

Getting started

We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the JumpCloud Community.

Looking for support info?

Top Kudoed Authors