JumpCloud Go We had Scott Reed join us to talk about JumpCloud Go. He did a demo of the passwordless end user experience. He also went over how to set up JumpCloud Go and answered some questions about the roadmap - including supporting other browsers, using JumpCloud Go for the Admin Portal and on mobile devices.  Community Update Install Installomator app if user in department - Mac | scripts Get Edge Extension & Firefox Add-on Info On Windows | scripts Removing Munki from Mac Devices  | scripts Inactive User Report on all Systems | scripts Link to community: https://bit.ly/jcitcmty  Link to slack lounge: https://bit.ly/3BBKow4  I Make Work Happen Announcing last week’s I Make Work Happen winner! Debby A. You can also enter and possibly win some cool prizes. Get more information here: https://bit.ly/3RfFmNA Product Releases and Announcements Dynamic Groups Automation Using The API Use the JumpCloud API to configure and update both static user and device groups to dynamic groups. Dynamic Groups are groups with attribute-driven rules that allow membership to be either fully automated, or require a review prior to the membership change taking place. Instead of the Admin Portal, JumpCloud admins can use this article to build automated workflows in the API around user and device group membership. Resultantly, all applied entitlements will automatically take effect, with or without review, and update group memberships without having to manually change group membership. IT News CVE alert: there are about 8 alerts for D-Link stack overflow 9.8 CRITICAL vulnerabilities and 1 for TP-LINK, so make sure you check those out (NIST dashboard) #StopRansomware: Snatch Ransomware (CISA) Next major Windows update is available September 26, with new AI (and not-AI) features (ars technica) George R.R. Martin and other authors sue OpenAI for copyright infringement (the verge) Linux gives up on 6-year LTS kernels, says they’re too much work (ars technica) Cisco to acquire Splunk in $28B mega deal (tech crunch) Hackers claim it only took a 10-minute phone call to shut down MGM Resorts (engadget) Happy Friday! ... View more

SME It Trends We had Chase Doelling come in to talk about SME IT trends where he covered IT budgets, security risks and external threats, the use of biometrics, work life balance, and the move back to hybrid work from fully remote. Community Update  Apple Announces new iPhones and Watches at Fall Event | Announcements As Congress talks about AI, what are you doing? | Discussion   Viewing Available Tables for Get-JCSystemInsights | Scripts  Using JumpCloud & Duo for MFA on User Portal, SSO applications, and device logins | Product Link to community: https://bit.ly/jcitcmty  Link to slack lounge: https://bit.ly/3BBKow4 "I Make Work Happen" Share how you Make Work Happen® to win prizes! More information: https://jumpcloud.com/i-make-work-happen  IT News macOS 14 Sonoma will release on September 26, weeks earlier than usual (arstechnica) iOS 17 hits supported devices on September 18 (arstechnica) Apple to issue iPhone 12 software update in France to address radiation concerns (the verge) Belgium and Germany Are Now Reviewing iPhone 12 for Radiation Violations (gizmodo) Chromebooks will get updates for 10 years (tech crunch) Oracle brings its database infrastructure to Microsoft Azure (techcrunch) Fake Cisco Webex Google Ads abuse tracking templates to push malware (bleeping computer) Caesars Entertainment confirms ransom payment, customer data theft (bleeping computer) MGM Resorts shuts down IT systems after cyberattack (bleeping computer) Happy Friday!  ... View more

Make Work Happen Alexa joined us to tell us all about the I Make Work Happen campaign that you can participate in and potentially win some very cool prizes. Find out more here: https://jumpcloud.com/i-make-work-happen Getting the most out of JumpCloud's Application Catalog Trevor and Lindsey talked us through browsing for and adding applications to provide access via single sign on so that users have access on day one. Trevor also covered how to suspend access to users during offboarding.  Community Updates Integrating Linux devices with JumpCloud LDAP | Best practices We Want to Hear Your Voice: Help Shape Our Device Compliance Initiative! | Product discussions Powershell Script to Bulk Erase Devices - Windows | Scripts Powershell Script to Bulk Erase Devices - Mac | Scripts Link to community: https://bit.ly/jcitcmty  Link to slack lounge: https://bit.ly/3BBKow4 Product News and Announcements Dynamic Groups Have Arrived! Email notifications of expiring or invalid M365/Azure AD Directory Sync token are back You will receive token expiring warning emails daily starting seven (7) days before an M365/Azure AD/Entra Cloud Directory Sync integration token is set to expire. You will receive an error email when an M365/Azure AD/Entra Cloud Directory Sync integration token has become invalid. Remote Assist: Ctrl+Alt+Del and User Switching Features Now Live Admins now have the ability to send the Ctrl+Alt+Del command from the admin toolbar. This facilitates transmitting this important input sequence over the remote session to facilitate key system interactions e.g. securely logging in and locking the system to accessing advanced administrative tasks for efficient troubleshooting. This capability is especially useful when the device has a policy that requires pressing CTRL+ALT+DEL before a user can sign in. Admins can now seamlessly switch between different user accounts on Windows and macOS systems during remote sessions. For example, this allows switching to a service account during a Silent Assist session or troubleshooting issues across different user profiles. Note that when you switch users, your session will disconnect and then reestablish. This is because our remote access agent runs in the context of the user, so the user switch requires a reconnect of the session. This normally takes around 5-15 seconds.  JumpCloud Go, hardware-protected and phishing-resistant passwordless login, is here JumpCloud Go is a hardware-protected and phishing-resistant passwordless login method that allows users seamless access to JumpCloud-protected web resources from managed devices. JumpCloud Go is supported on MacOS and Windows and integrates with device biometric authenticators (Apple Touch ID or Windows Hello) to satisfy traditional password sign-in challenges. Users experience minimal interruptions with JumpCloud Go, and are prompted for input only when required. This simpler and more secure login experience drastically reduces exposure to cyber attacks, improving both security and productivity. IT News Apple patches “clickless” 0-day image processing vulnerability in iOS, macOS (arstechnica) Google is enabling Chrome real-time phishing protection for everyone (bleeping computer) Microsoft says it will take the heat if Copilot AI commercial users get sued (the verge) Apple and Microsoft challenge regulatory scope of EU’s Digital Markets Act (computer world) Dropbox Is Dropping Unlimited Storage, Blames Crypto Miners (gizmodo) Multiple Nation-State Threat Actors Exploit CVE-2022-47966 and CVE-2022-42475 (CISA) Price shock: IBM to increase cloud costs by up to 26% in 2024 (CIO via news hacker) ... View more

Q3 Roadmap Recap  We had Chase Doelling do a "Director's Cut" of the Q3 Roadmap. We went over some very exciting updates including but not limited to JumpCloud Go, Dynamic Groups, Android MDM, and the new Virtual Command Line & File Transfer capabilities. You can watch the official webinar here: https://jumpcloud.com/resources/jumpclouds-q3-2023-product-roadmap Community Updates Error with API Call in Python | Question Accessing RADIUS Reply Attributes via Python SDK | Question It's never been easier to sign up for Apple Business Manager | Best Practices Joe Wilck (& colleagues) had a paper on Generative AI accepted in The CPA Journal | Other Link to community: https://bit.ly/jcitcmty  Link to slack lounge: https://bit.ly/3BBKow4 Meetup Updates We are moving to virtual meetups which will happen quarterly  Stay tuned for updates in the Community Forums  Product News and Announcements Background Access We now have a remote command line interface and file manager straight from the browser You can transfer large files without FTP, USB or unsanctioned apps IT News iOS 17: How to Turn Your Photo Subjects into Message Stickers (macrumors) Google Workspace will require two admins to sign off on critical changes (bleeping computer) Akira ransomware targets Cisco VPNs to breach organizations (bleeping computer) Apple backs Right to Repair bill in California (engadget) All hail the new EU law that lets social media users quiet quit the algorithm (techcrunch) Happy Friday!  ... View more

AI & ChatGPT Today we had Dr. Scott Gerard and Dr. Joe Wilck talk about the history of ChatGPT and OpenAI. We discussed some of the ways ChatGPT can be used in the workplace - including generating code and scripts as well as reviewing and evaluating resumes. The conversation then moved on to AI hallucinations and how to avoid misinformation, as well as caveats to look out for when providing data to AI systems.   Community Updates PowerShell - 'JC-CommandResultsReporting-v3.ps1': a script to consume Command Results in various ways | Script Patch Dashboard - Part 2 Taking Actions | Script Link to community: https://bit.ly/jcitcmty Link to slack lounge: https://bit.ly/3BBKow4  Meetup Updates More to come... Link to meetups: https://bit.ly/jcmeetup  Product News and Announcements Android EMM: Fully Managed & Dedicated Device Enrollment is now here!  General availability (GA) of fully managed and dedicated Android devices in JumpCloud Enables IT admins and MSPs to securely select, deploy, and manage Android devices and services throughout their environment Increases their visibility, security, and control on a wide range of Android COD (corporate-owned) and BYOD devices Provides a flexible policy management approach that takes into account the critical need to secure corporate data while respecting employees’ personal privacy Note: To align with the two newly supported enrollment types, we have modified several of the existing restrictions policies to include fully managed and dedicated device features, as well as added net new policies. A few policies of great note are: Kiosk Mode, System Update, and Factory Reset Protection. IT AI News Report: Potential NYT lawsuit could force OpenAI to wipe ChatGPT and start over (ars technica) Microsoft pulls AI-written article telling tourists to visit the Ottawa Food Bank (the verge) Opera’s AI browser assistant is now available in its iOS app (engadget) Communication using thought alone? Unbabel unveils AI project to give us superhuman capabilities (techcrunch) Happy Friday! ... View more