Have any of you launched an MSP practice? These are the operating objectives that seems to matter: MSPs have a clear incentive to standardize the software, and hardware that their clients are using. There are several really good reasons for this. 1. ...
Just last month I moderated a career panel for an IT group. All of the panelists were IT execs and we discussed several topics about how you move up. Of course there's the usual training and certifications, learning new skills and keeping up to date ...
It was my job to rebuild the IT department at my previous company. Writing a job description and fielding resumes on Indeed were the initial steps, followed by screening interviews. It was then time to really get to know the candidate(s). A thoughtfu...
The usual warnings and advisements: This is a framework for a confidentiality agreement. We are sharing this as a starting point / template. It does not constitute legal advice. Please have your lawyer/legal counsel review any legal documents before ...
I am a web developer working on transitioning to cyber security. I have completed the following courses at Mesa CollegeCIS 105 - Survey of Computer Information SystemsCIS 126RH - Red Hat System Administration IITS 110 - Information Security Fundament...
Info-Tech has a ready-made calculator (requires you to register / fill out a form) to help folks who run IT departments determine the level of staffing needed to run their service desk. Basically, the tool asks you to take the total hours of service...
The triple constraint triangle – every industry claims it as their own – is the theory that there are three points on a triangle - good, fast, and cheap - from which, you may only choose two. If you want something fast and cheap, it won’t be good. If...
As a senior-level system administrator, you should have experience and training in technical design, planning, implementation, maintenance, and the highest level of performance tuning and recovery procedures for mission critical systems. You will ser...
As a mid-level system administrator, you will mentor and, possibly manage, less experienced sysadmins. You should come to the position with proven competencies of an entry level admin as well as expanded education and certification. You should show e...
As an entry level administrator, you will work under the supervision of more experienced IT professionals. You should come to the position with fundamental knowledge of technology and an aptitude for the skills.Your educational background may or may ...
