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Forum Posts

Your inputs wanted on device health monitoring

Hi there! We're exploring the development of a device health monitoring and alerting solution. This tool would help you keep track of your device's performance, posture, potential issues, and provide alerts when attention is needed. I are super inter...

NeerajK by JumpCloud Employee
  • 102 Views
  • 1 replies
  • 2 kudos

Apple Vision Pro Feedback

Yesterday, Apple announced that Vision Pro devices, beginning with a future release of the visionOS operating system, will support enrollment in device managers using User Enrollment with a Managed Apple ID. This will allow organizations to provide s...

TomBridge by Rising Star II
  • 259 Views
  • 1 replies
  • 2 kudos

Error with API Call in Python

Hi Everyone I'm having an issue with using a Jumpcloud call API in Python.  I'm trying to extract from our Jumpcloud devices list, the serial number and OS version.  After this I will do an API Call to Jira assets to update The OS Version where the s...

JPitson by Novitiate I
  • 1125 Views
  • 3 replies
  • 0 kudos

PowerShell Script failing to run

Hello AllJust hoping someone may be able to help on this script I'm running. Ive got a script to run an MSI installer and I am trying to add the before the MSI runs, Ive tested the lines below and it works in my test environment but when loading into...

Resolved! Second Factor

Good day,Can JumpCloud be configured as a secondary factor only?Duo is offering (https://duo.com/docs/radius-duo-only), does JC support this auth model?Thanks all!

ang by Novitiate I
  • 399 Views
  • 2 replies
  • 0 kudos

How do I create an account?

Went to https://jumpcloud.com/, then 'get started' created an account, got the email, confirmed the email address, got to a screen where it said my account was being created, then came back to login a couple of days later.  Nothing.  Tried to recover...

Agent Doesn't Check-in for Hours

Hello,I've been using JumpCloud to manage our endpoints for a little over a year.  One thing I've noticed is when a user isn't logged in, the agent only check in every 4-6 hours.  This is sometimes really frustrating when trying to push out changes b...

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CartWill by Novitiate I
  • 604 Views
  • 3 replies
  • 0 kudos

Double Login on a Mac

Hi, I installed the macOS agent and since then, I now have to log in twice, the first time without the TOTP (and the input seems to be like a regular mac login) and another one with TOTP (and de input seems to be  different)So...1st screentype my pas...

JC Agent Visible on Windows PC

So, this may sound dumb... But up until today we were 100% Mac. We now have a Windows PC in our midst (mine) due to some software that we use being Windows-only. JumpCloud MDM is going and all is running well, but I don't see the JC Agent. On Macs, t...

Tips to Force-Install JC Go in Edge?

We're a Mac shop running Edge here and we are wanting to utilize JumpCloud Go, however, the only way I'm finding is that it can be pushed out as a browser extension via Chrome. Does anyone have any tips on how to push this to Edge? Since it's built o...

maffrandj by Novitiate II
  • 3070 Views
  • 8 replies
  • 0 kudos

Authenthicator

I lost my phone and now can't access JC because I can't set up the authenticator on the new phone. Can someone walk me through the process of adding JC to my authenticator app.  Thank you 

mcabrera by Novitiate I
  • 391 Views
  • 0 replies
  • 0 kudos
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