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Apple Vision Pro Feedback

Yesterday, Apple announced that Vision Pro devices, beginning with a future release of the visionOS operating system, will support enrollment in device managers using User Enrollment with a Managed Apple ID. This will allow organizations to provide s...

TomBridge by Rising Star II
  • 411 Views
  • 2 replies
  • 2 kudos

Firefox support released for JumpCloud Go!

End users can now take advantage of JumpCloud Go authentication within the Firefox browser.  The JumpCloud Go Firefox browser extension must be installed in order for end users to see the option to log in with JumpCloud Go.  Link to Firefox Extension...

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scott_reed by JumpCloud Employee
  • 138 Views
  • 1 replies
  • 1 kudos

Your inputs wanted on device health monitoring

Hi there! We're exploring the development of a device health monitoring and alerting solution. This tool would help you keep track of your device's performance, posture, potential issues, and provide alerts when attention is needed. I are super inter...

NeerajK by JumpCloud Employee
  • 280 Views
  • 2 replies
  • 3 kudos

Error with API Call in Python

Hi Everyone I'm having an issue with using a Jumpcloud call API in Python.  I'm trying to extract from our Jumpcloud devices list, the serial number and OS version.  After this I will do an API Call to Jira assets to update The OS Version where the s...

JPitson by Novitiate I
  • 1239 Views
  • 3 replies
  • 0 kudos

PowerShell Script failing to run

Hello AllJust hoping someone may be able to help on this script I'm running. Ive got a script to run an MSI installer and I am trying to add the before the MSI runs, Ive tested the lines below and it works in my test environment but when loading into...

Resolved! Second Factor

Good day,Can JumpCloud be configured as a secondary factor only?Duo is offering (https://duo.com/docs/radius-duo-only), does JC support this auth model?Thanks all!

ang by Novitiate I
  • 520 Views
  • 2 replies
  • 0 kudos

How do I create an account?

Went to https://jumpcloud.com/, then 'get started' created an account, got the email, confirmed the email address, got to a screen where it said my account was being created, then came back to login a couple of days later.  Nothing.  Tried to recover...

Agent Doesn't Check-in for Hours

Hello,I've been using JumpCloud to manage our endpoints for a little over a year.  One thing I've noticed is when a user isn't logged in, the agent only check in every 4-6 hours.  This is sometimes really frustrating when trying to push out changes b...

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CartWill by Novitiate I
  • 692 Views
  • 3 replies
  • 0 kudos

Double Login on a Mac

Hi, I installed the macOS agent and since then, I now have to log in twice, the first time without the TOTP (and the input seems to be like a regular mac login) and another one with TOTP (and de input seems to be  different)So...1st screentype my pas...

JC Agent Visible on Windows PC

So, this may sound dumb... But up until today we were 100% Mac. We now have a Windows PC in our midst (mine) due to some software that we use being Windows-only. JumpCloud MDM is going and all is running well, but I don't see the JC Agent. On Macs, t...

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