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Best Practices

Talk about the IT best practices that have worked for you in your business

52 Posts

Activity in IT Topics

Resolved! Support for Debian 12 Bookworm

When can I expect to have JumpCloud support Debian 12 Bookworm?I've tried  it and found that it's a good OS that I intend to make use of. I'm held back from using it until JumpCloud supports it.I suspect that the Linux JumpCloud agent would work just...

RelayState was missing when using Arc Browser

Hey ya'll, Having an issue when using JumpCloud to sign in to a google workspace account. On the arc browser (a derivative of chrome), I get the error:Google Workspace - The required response parameter RelayState was missing. We are unable to process...

arshbot by Novitiate I
  • 84 Views
  • 1 replies
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Is it possible to script this?

Hi all,I want end users to be able to trigger a JumpCloud command, and in doing so passing their Mac's JumpCloud device name, so it can be used in the command.User does something -> JumpCloud command runs using the user's device name who triggered it...

More vulnerabilty fun, Halloween edition

Flaw in OAuth implementation for Grammerly and others; allows full account takeover.https://www.darkreading.com/remote-workforce/oauth-log-in-full-account-takeover-millions iPhone MAC address randomization hasn't ever worked. Turns out that while it ...

rlyons by Rising Star III
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  • 1 replies
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Error running Winget via JC command

Hi all,Very new to JC, so if this is the wrong board, I apologize. Reading through this old post, I'm working to setup a JC command to help us install some standard software to Windows machines(currently just using Reader as a tester package).  I ini...

martinu by Novitiate I
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  • 1 replies
  • 0 kudos

Lots of O365 Login Prompts

I have AzureAD sync'd with jumpcloud and SAML auth setup for O365 though JumpCloud. Users are logged into JC managed windows PCs with JC managed accounts. Office apps like OneDrive and Outlook keep signing themselves out or at least prompting for re-...

zbiles by Novitiate I
  • 363 Views
  • 2 replies
  • 1 kudos

RDP to EC2 instances via JumpCloud SSO

Hi Folks, I hope you all had a fantastic summer break and are fully recharged for Q4 2023! It's Friday again, and what better time to share the joy of a cool AWS project with JC? Let's take a revisit of setting up SSO for AWS IAM Identity Center. Onc...

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shawnsong by Rising Star II
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  • 0 replies
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Best practice for admin level account with using RADIUS

Looking for some best practice guidance.  I've inherited a site running JumpCloud.  Currently each machine has a local admin level account and only JumpCloud users are bound to a machine.I want to implement RADIUS and in testing what I see is that/of...

htgrimmi by Novitiate I
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Locating and updating curl and libcurl

 Whats everyone doing to evaluate and understand their device exposure on the curl and libcurl CVE? Ive got to the point where understanding if curl is present on the device only goes so far, as there are potentially 3rdparty apps that have/utilise t...

rodderz by Novitiate I
  • 323 Views
  • 1 replies
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Admin locked out!

When I try to login as admin my OTP-code says; Verification code was invalid or already used.It does not work. If I try to reset my password I need also an OTP code. I'm locked out and have no clue how to solve this.

FB991 by Novitiate I
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Resolved! Printer access/security solutions in JumpCloud

Hello All,I recently joined an organization running JumpCloud. One of the challenges I'm trying to solution in the organization is printer access and security. I don't see anything in JC and wanted to bounce this off the group.What I'd like to do is ...

htgrimmi by Novitiate I
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  • 2 replies
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LDAP mapping between JumpCloud and OpenDirectory?

We have a Mac mini acting as a FileMaker database server, and I need to add SSO logins for database users. For some reason, the JumpCloud agent won't install, so as a workaround I added the Jumpcloud LDAP server as a native directory service per http...

jlgtx by Novitiate II
  • 1865 Views
  • 6 replies
  • 0 kudos

Integrating Linux devices with JumpCloud LDAP

Hi Folks, I hope you've all had an unforgettable summer holiday, taking the time to disconnect and create special memories with your loved ones. Sooooo,  I've stumbled upon something (thanks @james_herbert & Rickie ) that potentially could be a signi...

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shawnsong by Rising Star II
  • 549 Views
  • 0 replies
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device security apps

Hi, Just trying out JumpCloud, working well so far. Only issue we have so far is struggling to find anything within the portal to restrict users installing software from the internet. Eg firefox, putty can run directly from Downloads. How are people ...

deano by Novitiate II
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  • 5 replies
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Jumpcloud intrusion detection

Hi everyone,In response to the recent compromise (that I'm sure has impacted all of us) we (Jumpcloud MSP users) performed an investigation to determine if any of our organisations were affected.  I'm aware it's extremely unlikely but better safe tha...

Invalid SSO RelayState from Identity Provider

Hello everything is fine?I'm trying to configure an SSO and when accessing via the portal, it keeps reporting the error "An error was encountered with the requested page - Invalid relayState from identity provider". This field in SSO is already confi...

Tailscale SSO OIDC

Configuring a Tailscale SSO connection is pretty straightforward but there are a couple of gotchas to watch out for.  First, neither JumpCloud nor Tailscale consider each other a primary vendor so you have to use custom connections.  Second, Tailscal...

RNHurt by Novitiate III
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  • 0 replies
  • 2 kudos

IT Onboarding Handbook

Hi Folks, It's been a while and we've finally made it to Friday - TGIF!! I hope everyone is relaxed and ready to ease into the weekend. ‌‌‌ I've realised that I've posted quite a few pieces on the topic of onboarding, and I've been receiving requests...

shawnsong by Rising Star II
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  • 0 replies
  • 4 kudos

Integrating with Redox SSO

Just wanted to jot a few notes down for integrating SSO with Redox Engine.Steps:Create the SSO app in JC and accept the defaultsCheck the "Declare Redirect Endpoint" option - Redox requires thisACS URL: https://auth.redoxengine.com/saml2/idpresponseC...

RNHurt by Novitiate III
  • 255 Views
  • 0 replies
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Python logs output

Hi,I wonder if it is possible to get the output of the logs from the Command Result Details with API?I try to do it with Python but didn't find any way to get it.For example:send uname for a few devices. 

Resolved! Can you force an Apple device to go through MDM on deployment?

Some of our new users are not following the deployment process which means their new Apple laptops don't get the JC agent installed and their computer configured properly.  I believe it's because when you first turn on your new device there is no way...

RNHurt by Novitiate III
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  • 3 replies
  • 0 kudos
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