JumpCloud Community

JumpCloud Launches Streamlined Windows MDM Integration for Unrivaled Device Management Possibilities

The Short Story JumpCloud is investing in its core device management foundation by integrating Windows Mobile Device Management (MDM) with the JumpCloud agent, unlocking unrivaled management possibilities for IT organizations. At launch (4/4/2023) ...

Software Management Options

Hi there,Just curious how folks are finding the software management side of JumpCloud and how they're deploying software to their fleet. I find the software management side of things very lacking coming from Microsoft Intune and Mosyle.My biggest gri...

Password writeback/sync issues

I inherited a JumpCloud MDM and the #1 complaint from users is that resetting their password in JC does not sync it everywhere. We have two directory integrations, MS365 and on-prem AD. The on-prem AD integration seems to be broken, as my none of the...

New JCU Course is live! JumpCloud Password Manager

  JumpCloud Password Manager    course is now live in JumpCloud University!        In this course you'll learn: Advantages and key features of JumpCloud Password ManagerHow to install, enroll, and navigate the JumpCloud Password Manager on all device...

Password manager issues and thoughts

Just started to use this product, a couple things I have noticed, Using Windows 10 pro and chrome - With chrome extension installed it works great for passwords and card details, but auto-fill for addresses dosent work in my testing. - If the passwor...

Android EMM - Current Solution & Features

For those of you who are interested in or are currently using an Android EMM solution, I’m interested to find out: The MDM/EMM vendor that you are using or evaluating to manage your Android devices.What feature(s) do you like from the MDM/EMM vendor?...

JumpCloud Android EMM is now available!

I’m pleased to announce the general availability (GA) of JumpCloud Android EMM! JumpCloud Android EMM enables IT admins and MSPs to securely select, deploy, and manage Android devices and services throughout their environment. It increases their visi...

Is The JumpCloud Agent Not Deployable Via Command?

We have been manually adding devices via the Devices + Mac > Install Via MDM Enrollment > Download MDM Enrollment Profile.This process does not seem to install the JC Agent.The question is: Do we need the JC agent for a full-featured experience? If s...

Auto-Lock For JumpCloud Password Manager

I noticed this setting is configured to 60 minutes by default.Is there a payload or policy that we could set to control this for all workstations?

Remote Assist: Silent Assist (Unattended Access) is Now Available!

We are pleased to announce that the support for Silent Assist (Unattended Access) is now available with Remote Assist.  With the new Silent Assist feature, your end users no longer need to manually grant permission for your Admin to initiate a sessio...

Commands/Software management depending on User group

Hey everyone!First time writing here and a relatively new user of JumpCloud Device Management.I am able - with a lot of help from the great support of JumpCloud - to do an automatic onboarding of new Windows / Mac devices with ADE or Autopilot and al...

May ’23 JumpShot: Product Edition

May ’23 JumpShot: Product Edition The watchword for this edition of JumpShot is: better. JumpCloud and Google Workspace are better together. Admins gain a single console for seamless identity, access, and device management for Workspace accounts. Jum...

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JumpCloud and Google Workspace

IT admins can deliver better results when they have the freedom to make choices. Enterprise-focused, unilaterally-driver solutions prescribed from one vendor aren’t always what’s best for a small or medium-sized enterprise (SME). Fortunately, Google ...

How can MSPs be notified of critical alerts on their managed clients in their PSA?

Integrations are an oft-requested item from customers and prospects of JumpCloud. This is especially true with our Managed Service Providers (MSPs) who use many tools to run their business efficiently. One of the most common tools MSPs use are Profes...

Recent updates to JumpCloud SAML

Here’s a quick note to highlight several recent updates to the SAML engine. We welcome your feedback as you explore these new configuration options. Metadata export via URL Some SAML Service Providers support importing Identity Provider metadata by ...

How can MSPs reconcile vendor invoices through PSA automation?

Invoicing and Billing can take a big chunk of an MSP business owner’s time especially if they have to manually reconcile vendor invoices so they can bill their customers accurately. If you use ConnectWise, Autotask or Syncro as your PSA, then we make...

Coming Soon: JumpCloud Remote Assist: Join session with Consent Prompt

Many of you provided feedback around the friction involved in asking end users to launch the Remote Assist app manually and sharing the one time session code with them to establish a Remote Assist session.  We are pleased to inform you that we will b...

Introducing Zero-Touch Enforced OS Minor Updates and Major Upgrades for macOS

In today's world, maintaining up-to-date and secure systems is of utmost importance. It can be challenging for IT teams to ensure that all devices are running the operating system versions and software configurations it requires, especially when it c...

add device in device group in agent installation (Windows)

Hello friends, I would like to know if it is possible in the installation script for Windows devices in Powershell, as soon as you install the agent on the new device, insert it in a device group. Thanks

Clarification on OS Patch Management Policies on Linux Systems

We have a question about patch management policies on Linux systems. One of our users is running Pop! OS 22.04 LTS and has multiple repositories added to Apt. We would like to enforce OS Patch Management but want to better understand the impact befor...

April ’23 JumpShot: Product Edition

April ’23 JumpShot: Product Edition JumpCloud is continuously improving how IT departments can achieve self-sustaining standards for cybersecurity and operations. This month’s JumpShot covers how foundational activities such as onboarding new employe...

JumpCloud Password Manager Suggestions

The company that I work for has been using JCPM for a month or two now, and I have found one thing that would benefit both our admins, and our users. There is no way to enforce company wide settings (policy style) for our JCPM users. As JC is an MDM ...

Are you interested in joining JumpCloud Protect beta group?

Dear Customers, JumpCloud is calling for beta testers for Protect app who are interested in getting early access to new features, test those features and provide us feedback. JumpCloud recommend using a separate test device other than the one you use...

Password Manager - Who's using it?

I have been testing Password Manager again to get a feel for its present state of development and how difficult it would be for our organization to switch to it. There are still some planned features we would likely need to wait for before we can do ...

New in Commands: Enrollment Commands allow more customization of your new device experience.

One of the features that admins have wanted from us for some time is the ability to run commands without any admin action, especially at the time a new device enrolls.  Customer Request: Make sure that any new device has provisioning commands run at ...

Private Repository Survey

Hello JC community,We are interested in your thoughts on a potential JumpCloud private repository to host and deploy 3d party (non-store) applications to your devices. To help gauge the general level of interest in this feature, please answer this su...

View Windows End of Service Dates on the Device Overview

JumpCloud's latest release for the device overview page brings an exciting new feature for Windows devices. Admins can now view the end of service dates for Windows devices directly on the device overview page. This new column adds two new tags that...

Push bombing mitigation

JumpCloud Protect will enforce a limit on concurrent push notification attempts per resource to reduce push bombing or MFA fatigue risks.  User can re-attempt Push MFA for that resource login after the user has approved or denied the transaction or ...

Keeping API usernames/password secret in a command script

Some of my PowerShell scripts callout out to things like the Amazon APIHow are people tackling keeping usernames/passwords/keys secret for these scripts?For example, they can be exported in an encrypted form to a companion file (that JC also delivers...