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February ʼ23 JumpShot

This month's JumpShot introduces soon-to-be released automations for entitlement management capabilities that streamline user lifecycle management while strengthening overall identity governance. Reporting has been enhanced to provide greater auditab...

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JCDavid by Iron I
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RESEARCH - We are re-visiting the navigation menus in JumpCloud (information architecture; IA). We want your insights!

We have created an asynchronous card sort activity that you can participate in at your leisure. The activity link can be found below along with an instructional video on how to complete the card sort. The goal of this activity is to understand how yo...

Random Lockouts

We've been having repeated issues with people getting locked out of their computers, except they haven't been trying to login.  In most cases they've tried to log into their computer once or twice then they get a message saying they've been locked ou...

jaggrey by Novitiate III
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Tutorial Ideas

I am working on creating a list of tutorials for things that are not specifically "JumpCloud" related. But more or less JumpCloud adjacent. For instance, one tutorial I was looking at was setting up a custom repo for software management. Let me know ...