Linux password Reset

[Luiz]

Good afternoon JumpCloud.

Recently we are testing an API to reset passwords automatically on JumpCloud. It has a password reset action, and after that the password is expired for the user to change.

But we identified that in Linux, the user ends up not being visible to the user when the password is reset and expires.

Do you have an explanation why this happens to Linux users?

[danterusso01]

When a password is reset, the system may inactivate the existing user session for security reasons. The invalidation can lead to the termination of the user's session; hence, they would effectively be "logged out," thus disappearing from the current session. The user will then need to log back in with the new password.