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Double Login on a Mac

Hi, I installed the macOS agent and since then, I now have to log in twice, the first time without the TOTP (and the input seems to be like a regular mac login) and another one with TOTP (and de input seems to be  different)So...1st screentype my pas...

JC Agent Visible on Windows PC

So, this may sound dumb... But up until today we were 100% Mac. We now have a Windows PC in our midst (mine) due to some software that we use being Windows-only. JumpCloud MDM is going and all is running well, but I don't see the JC Agent. On Macs, t...

Agent Doesn't Check-in for Hours

Hello,I've been using JumpCloud to manage our endpoints for a little over a year.  One thing I've noticed is when a user isn't logged in, the agent only check in every 4-6 hours.  This is sometimes really frustrating when trying to push out changes b...

CartWill by Novitiate I
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Tips to Force-Install JC Go in Edge?

We're a Mac shop running Edge here and we are wanting to utilize JumpCloud Go, however, the only way I'm finding is that it can be pushed out as a browser extension via Chrome. Does anyone have any tips on how to push this to Edge? Since it's built o...

maffrandj by Novitiate II
  • 8 replies
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I lost my phone and now can't access JC because I can't set up the authenticator on the new phone. Can someone walk me through the process of adding JC to my authenticator app.  Thank you 

mcabrera by Novitiate I
  • 0 replies
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Dynamic Groups Automation Using The API

Introduction Use the JumpCloud API to configure and update both static user and device groups to dynamic groups. Dynamic Groups are groups with attribute-driven rules that allow membership to be either fully automated, or require a review prior to th...

dwjohn by JumpCloud Employee
  • 0 replies
  • 7 kudos

Error with API Call in Python

Hi Everyone I'm having an issue with using a Jumpcloud call API in Python.  I'm trying to extract from our Jumpcloud devices list, the serial number and OS version.  After this I will do an API Call to Jira assets to update The OS Version where the s...

JPitson by Novitiate I
  • 1 replies
  • 0 kudos

Resolved! Console Page CSP CORS

When attempting to login to the admin console this morning via the jumpcloud admin login I've received the same errors each time regardless of which browser or even workstation I use, this results in a blank console page. Normal troubleshooting such ...

Getting Started Pains

So I signed up for a (free) account to evaluate and test the platform, but am being pressured by an account executive to connect in order to "verify" (something?) after which my account will be activated. Sad to see that Jumpcloud has introduced a "s...

eugenevr by Novitiate I
  • 3 replies
  • 0 kudos
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