We are pleased to announce that the support for Silent Assist (Unattended Access) is now available with Remote Assist. With the new Silent Assist feature, your end users no longer need to manually grant permission for your Admin to initiate a sessio...
In today's world, maintaining up-to-date and secure systems is of utmost importance. It can be challenging for IT teams to ensure that all devices are running the operating system versions and software configurations it requires, especially when it c...
JumpCloud's macOS OS Patch Management just got better! With the addition of a single checkbox, administrators can now put macOS OS Patch Management on autopilot and rely solely on the power of JumpCloud deployed MDM commands to automate and enforce m...
Happy Friday! A few weeks ago, we announced a change to the Patch Management Policy that would enforce software updates for customers using our Patch product. Today, we're bringing that same set of abilities to individual devices. A few weeks ago, ...
When we rolled out JumpCloud’s Patch Management offering in January, we knew that we had a solution that would work for the needs of most of our customer community. It would prompt the end user to do the needed task, get a device up to date, and do i...
Chrome Browser Patch Management is now available for use within the JumpCloud admin console.Find a new navigation within Policy Management for "Patch Management" with specific tabs for managing OS and new Chrome Browser policies. Clicking "Load Defau...
I’m pleased to announce the general availability (GA) of JumpCloud Remote Assist! JumpCloud Remote Assist empowers IT admins to easily connect to their end-users' devices from anywhere to resolve their technical problems. We currently support Windows...
Keeping track of the expirations of your various Apple certificates and bearer tokens is a chore, there’s no question. It’s better than it used to be - in the old days, you had to re-enroll all your devices if you ever let your MDM Certificate for AP...
Back to share two recently released enhancements. Activity Tab On Device Overview PageBackground: The Device Overview page represents a new home base for daily operators of the JumpCloud platform to navigate to and gain insights into their managed fl...
Hey JumpCloud Community! I am back to talk about a new report that we have added to the JumpCloud Reports portfolio called OS (Operating System) Patch Management Policy Status. As you would expect from the title, this report is focused on our JumpClo...
Apple has released software patch updates for MacOS and iPhone / iPadOS that address recent security vulnerabilities. For JumpCloud customers, JumpCloud Patch Management is the best way to be sure that your macOS fleet has been updated. End users wit...
I am back to share two exciting employee experience updates for our macOS patch management policies. These updates are designed to reduce end user confusion and increase updates adoption for macOS patch management. Important note: These updates will...
Kicking off the first of many product updates from the PM team here at JumpCloud! I am long time JumpCloudian with a background in IT who started on the support team at JC, founded the Solutions Architecture team and the JumpCloud PowerShell module,...
