FileVault recovery key not showing
we are managing 300 Mac devices and the recovery key isn't showing. is there any script or any support forcly we update the recovery key
Forum Posts
Install wallpaper or screen sever on Macbook
Hi, I want to install Desktop wallpaper or Screen sever on all my MacBook devices using Jumpcloud command. How can i do this pls help us.
Run command every time MACs computer go to sleep mode/wake up or login.
Hello,Please your help.I need to run for 30 MAC (only MACs) computers this command:ps aux | grep -i 'forti' | grep -v 'grep' | awk '{print $2}' | xargs sudo kill -9I would like the MAC computers to run this command every time they go to sleep mode/wa...
Automate onboarding process from Jira ticket
Hi everyoneI would like to integrate Automation of onboarding process between Jira and Jumpcloud. For example to automate create users with Jira ticket.I've read some article about it, for example about using Multiplier.But is it possible to do this ...
Block Apple ID and Internet Accounts on macOS and iOS devices
Hola Admin Friends, I'm back with a guide to explore how to effectively disable Apple ID and Internet Account sign-ins on macOS or iOS, to block end users from signing into their devices. IMPORTANT NOTE - This process will only grey out the Apple ID...
iPadOS\iOS AppleID Block
Hello All,As the subject says I need to block AppleID in iOS or iPadOS devices when I try this script:https://community.jumpcloud.com/t5/software-hardware/block-apple-id-and-internet-accounts-on-macos-and-ios-devices/m-p/4265It doesn't work I can sti...
Feature Request for Enhanced Software Management
Hi JumpCloud Team,I'm writing to suggest an enhancement to JumpCloud's software management capabilities. Currently, we can only assign software to device groups. While this works, it becomes challenging to manage large user bases with diverse needs.I...
Ubuntu Samba server /etc/group not updating
We have recently migrated identity management for our company to JumpCloud. We have an Ubuntu 22.04 server with Samba shares that has stopped updating the groups in /etc/group. Changes made in JumpCloud admin (adding users to groups and adding sudo t...
Support for Linux Mint 22
Hi !I just installed Linux Mint 22 and discovered that it's not yet supported by JumbCloud Agent.Do you know when it will be available or if there's a way to install it anyway ?Thank you !Jerome
Encrypted systems
is there a way to get all JC systems encryption keys exported or devices which doesnt have encryption enabled? I see it mention using directory instghts but that only shows one devices and jcsysteminsights only shows bitlocker info (on or off and col...
Resolved! Rancher & SSO Integration returning 403 error
I am attempting to setup Rancher & SSO Integration following the instructions on https://jumpcloud.com/support/integrate-with-rancher in "To Configure Rancher" step 5.I login to JumpCloud as prompted, login succeeds, then Rancher returns a 403 and th...
Does Azure Federation with JumpCloud is possible
Hi Community,I have a scenario that I would like to know if JC can address. Company uses Google Workspace and has 40 E3 licenses that are used by a small group of users.As for now, they have configured federation with GWS & Azure, but the problem is ...
Using PowerShell to Install a Printer ... using ChatGPT
Last night I asked ChatGPT to write me a PowerShell Script to install a printer from an installer in my Dropbox tenant. This was what it gave me: # Define the URL of the print driver file in Dropbox $driverURL = "https://www.dropbox.com/s/example/e...
How do I create a Wallpaper Policy for Mac devices that also changes the image on the lock/sign-in screen?
So I'm trying to create a script to change the wallpaper on MacOS devices. I currently have a script and a command that places the desired image on the device and then applies the image to the background for all accounts on that device. The problem c...
Zero Touch Provisioning with Linux - by Loic B
Hello everyone, Reposting this amazing how to guide on (almost) zero touch onboarding for Linux by Loic B. https://www.linkedin.com/pulse/how-we-almost-reached-zero-touch-onboarding-lo%25C3%25AFc-blayo-v2mne/ We appreciate you Loic! Urvashi
802.11x locked-down ethernet ports
There is a type of hack called "darkvishna" which is where a device smuggled into your building is physically attached to your network therefore bypassing the firewall.New managed switches (we use uniquiti) can support a protocol called 802.11x that ...
Issues with Logitech K350 Keyboards and Mice Dropping Inputs
Hello everyone,So I've been dealing with a pretty annoying issue with the logitech K350 series keyboards and mice in one of our branch offices, but not in other branch offices. The keyboard will drop input irregularly but the issues happens consisten...
Apple VPP Software Update
So I found out today that some of the applications pushed to our org Macs were out of date between 6 months to a year. I first tried to do a manual update on my Mac and encountered an error due to the Apple ID used in my Mac and the Apple ID used in ...
BitLocker Full Disk Encryption - WIN
I am encountering a recurring issue with BitLocker Full Disc Encryption (WIN) via Policy Management on Windows devices. The issue manifests as a failed encryption attempt due to the presence of multiple numerical passwords.1. The policy fails with th...
Resolved! Support for Debian 12 Bookworm
When can I expect to have JumpCloud support Debian 12 Bookworm?I've tried it and found that it's a good OS that I intend to make use of. I'm held back from using it until JumpCloud supports it.I suspect that the Linux JumpCloud agent would work just...
Automatic Shutdown
This document details the "Automatic Shutdown" project, developed using a PowerShell script running on JumpCloud. The main objective is to automate system shutdown when a computer remains idle for a specific period.Target Audience:JumpCloud administr...
RelayState was missing when using Arc Browser
Hey ya'll, Having an issue when using JumpCloud to sign in to a google workspace account. On the arc browser (a derivative of chrome), I get the error:Google Workspace - The required response parameter RelayState was missing. We are unable to process...
Is it possible to script this?
Hi all,I want end users to be able to trigger a JumpCloud command, and in doing so passing their Mac's JumpCloud device name, so it can be used in the command.User does something -> JumpCloud command runs using the user's device name who triggered it...
Error running Winget via JC command
Hi all,Very new to JC, so if this is the wrong board, I apologize. Reading through this old post, I'm working to setup a JC command to help us install some standard software to Windows machines(currently just using Reader as a tester package). I ini...
Lots of O365 Login Prompts
I have AzureAD sync'd with jumpcloud and SAML auth setup for O365 though JumpCloud. Users are logged into JC managed windows PCs with JC managed accounts. Office apps like OneDrive and Outlook keep signing themselves out or at least prompting for re-...
Using JumpCloud & Duo for MFA on User Portal, SSO applications, and device logins
Overview This case study shows a potential solution for JumpCloud device management working in conjunction with Duo MFA for device login. Big thanks to my fellow coworker Rickie N. for all of the heavy lifting, script writing, and background knowledg...
Invalid SSO RelayState from Identity Provider
Hello everything is fine?I'm trying to configure an SSO and when accessing via the portal, it keeps reporting the error "An error was encountered with the requested page - Invalid relayState from identity provider". This field in SSO is already confi...
Resolved! macOS 13.4 to macOS 13.4.1 upgrade woes, "the base build is not compatible with this install method," and your options
Mac Admins are continuing to face an issue with macOS 13.4 and upgrading to the latest minor revision of macOS, 13.4.1. On devices that have been assigned a delay of the minor version updates -- which Apple allows you to delay up to 90 days with an M...
Apple Updating Terms & Conditions in Apple Business Manager on July 27th
Periodically, Apple has to update the terms & conditions for various Apple Business Manager services. When this happens, Apple prevents syncing of new information from Apple Business Manager to any Device Managers, like JumpCloud, until the new terms...
Python logs output
Hi,I wonder if it is possible to get the output of the logs from the Command Result Details with API?I try to do it with Python but didn't find any way to get it.For example:send uname for a few devices.
