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For hardware and software discussions (consolidated)
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Forum Posts

Does Azure Federation with JumpCloud is possible

Hi Community,I have a scenario that I would like to know if JC can address. Company uses Google Workspace and has 40 E3 licenses that are used by a small group of users.As for now, they have configured federation with GWS & Azure, but the problem is ...

RelayState was missing when using Arc Browser

Hey ya'll, Having an issue when using JumpCloud to sign in to a google workspace account. On the arc browser (a derivative of chrome), I get the error:Google Workspace - The required response parameter RelayState was missing. We are unable to process...

arshbot by Novitiate I
  • 458 Views
  • 1 replies
  • 0 kudos

Error running Winget via JC command

Hi all,Very new to JC, so if this is the wrong board, I apologize. Reading through this old post, I'm working to setup a JC command to help us install some standard software to Windows machines(currently just using Reader as a tester package).  I ini...

martinu by Novitiate I
  • 657 Views
  • 1 replies
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Reminder about Betas and JumpCloud

Just a friendly reminder from JumpCloud to our community of customers and users: we do not support running JumpCloud running on devices with beta operating systems. We are happy to get your reports of problems -- we've got our own testing going now! ...

TomBridge by Rising Star II
  • 3204 Views
  • 2 replies
  • 1 kudos

Ubuntu Samba server /etc/group not updating

We have recently migrated identity management for our company to JumpCloud. We have an Ubuntu 22.04 server with Samba shares that has stopped updating the groups in /etc/group. Changes made in JumpCloud admin (adding users to groups and adding sudo t...

Remote Assist - Usage & Frequency

Hi there!For those of you who are interested in or are currently using a remote assist solution, I’m curious and interested to find out:When would/do you use remote assist? (Eg, Onboarding a new hire, troubleshooting desktop problems, etc.)How often ...

M365 Login Window Flashing up After User Sync

I have a user who I just synced up to M365/Azure and throughout the day, a window the size of the M365 login window flashes up quickly then goes away. This is on a Mac Running Ventura 13.2.1. I have considered uninstalling the app and reinstalling, b...

maffrandj by Novitiate II
  • 1054 Views
  • 1 replies
  • 1 kudos

One user to multiple devices

Jumpcloud docs mentions how to take over an existing local account for a user that has one device, but say a user has two devices with two different local accounts. How can that one user be binded to both those local accounts on the two devices witho...

lee95 by Novitiate I
  • 870 Views
  • 0 replies
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Understanding Upgrading to macOS 13 Ventura

On 22 January 2023, it will mark 90 days since the release of macOS 13 Ventura. This is important because that marks the end of the Major OS Delay period as prescribed by Apple for delaying the rollout of the new major version. Beginning on the 23rd,...

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TomBridge by Rising Star II
  • 2245 Views
  • 1 replies
  • 2 kudos

Software Management

I have hosted multiple custom applications in an s3 bucket, I am able to validate the URLs and create a software deploy but the applications do not get installed. I am able to install the custom apps when I run directly on the MACs but am not able to...

ddeluxe by Novitiate II
  • 3073 Views
  • 3 replies
  • 1 kudos

Resolved! FileVault Unlock using Recovery Key - Apple Silicon Only

Have a user that forgot their password or changed their password outside of the JumpCloud Application and can't log in to their laptop? At the FileVault Login Screen - Click the following three keys together option + shift + return and have them ente...

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hoium by Novitiate II
  • 4363 Views
  • 2 replies
  • 2 kudos