FileVault recovery key not showing
we are managing 300 Mac devices and the recovery key isn't showing. is there any script or any support forcly we update the recovery key
Forum Posts
Block Apple ID and Internet Accounts on macOS and iOS devices
Hola Admin Friends, I'm back with a guide to explore how to effectively disable Apple ID and Internet Account sign-ins on macOS or iOS, to block end users from signing into their devices. IMPORTANT NOTE - This process will only grey out the Apple ID...
Does Azure Federation with JumpCloud is possible
Hi Community,I have a scenario that I would like to know if JC can address. Company uses Google Workspace and has 40 E3 licenses that are used by a small group of users.As for now, they have configured federation with GWS & Azure, but the problem is ...
How do I create a Wallpaper Policy for Mac devices that also changes the image on the lock/sign-in screen?
So I'm trying to create a script to change the wallpaper on MacOS devices. I currently have a script and a command that places the desired image on the device and then applies the image to the background for all accounts on that device. The problem c...
RelayState was missing when using Arc Browser
Hey ya'll, Having an issue when using JumpCloud to sign in to a google workspace account. On the arc browser (a derivative of chrome), I get the error:Google Workspace - The required response parameter RelayState was missing. We are unable to process...
Is it possible to script this?
Hi all,I want end users to be able to trigger a JumpCloud command, and in doing so passing their Mac's JumpCloud device name, so it can be used in the command.User does something -> JumpCloud command runs using the user's device name who triggered it...
Using JumpCloud & Duo for MFA on User Portal, SSO applications, and device logins
Overview This case study shows a potential solution for JumpCloud device management working in conjunction with Duo MFA for device login. Big thanks to my fellow coworker Rickie N. for all of the heavy lifting, script writing, and background knowledg...
Resolved! macOS 13.4 to macOS 13.4.1 upgrade woes, "the base build is not compatible with this install method," and your options
Mac Admins are continuing to face an issue with macOS 13.4 and upgrading to the latest minor revision of macOS, 13.4.1. On devices that have been assigned a delay of the minor version updates -- which Apple allows you to delay up to 90 days with an M...
Apple Updating Terms & Conditions in Apple Business Manager on July 27th
Periodically, Apple has to update the terms & conditions for various Apple Business Manager services. When this happens, Apple prevents syncing of new information from Apple Business Manager to any Device Managers, like JumpCloud, until the new terms...
Blocking External USB Storage with Crowdstrike USB policy - MacOS
Hi Folks, Probably most of you are aware our "Disable Removable Storage Access" policy for MacOS stopped working on MacOS Big Sur (or later), due to the change of MDM framework - you guessed it, by Apple. Long story short, MDM providers are all on t...
Looking for feedback on Parallels performance running x86 Windows on Apple Silicon
So, I have a need to run Windows 10/11 for some support/admin tools that are x86_64 Windows only. Currently I have an '18 Mac Mini running Parallels, but it's about time to pop for an M-series Mac for testing that will eventually become my desktop ma...
TOTP Hardware Keys
What TOTP hardware keys are people using in their environment when WebAuthN or Software keys do not meet your needs?
Let the battle begin - What can mac do that Windows cannot?
As the title suggests.. Let's get the community to weigh in on this debate. I know this is in the hardware category. But it's not limited to just that!
What hardware do you use for testing?
As I'm testing here at home, a few people have very nicely sent me notes about what they're seeing on their Windows machines. And I realized that I have about 5 different Macs and several iPhones but no working Windows at all (our old HP laptop will ...
MacBook Air "Worrying" PC Laptop Makers
PC makers are concerned that Apple's M2 architecture may dent their laptop sales. This type of post could be fodder for the perennial Mac versus PC argle-bargle, but I don't believe that's the correct way to interpret it. Consumer choice is a good th...
Who chooses the hardware?
How do you deal with pushback from users who want more flexibility on their device or OS choice? Are you strict in the choices you give users, limiting their choices to certain models from a list? Or is it a “you get what you get” environment?Also cu...
