Software & Hardware
For hardware and software discussions (consolidated)
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Apple VPP Software Update

So I found out today that some of the applications pushed to our org Macs were out of date between 6 months to a year. I first tried to do a manual update on my Mac and encountered an error due to the Apple ID used in my Mac and the Apple ID used in ...

BitLocker Full Disk Encryption - WIN

I am encountering a recurring issue with BitLocker Full Disc Encryption (WIN) via Policy Management on Windows devices. The issue manifests as a failed encryption attempt due to the presence of multiple numerical passwords.1. The policy fails with th...

CP by Novitiate I
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Error running Winget via JC command

Hi all,Very new to JC, so if this is the wrong board, I apologize. Reading through this old post, I'm working to setup a JC command to help us install some standard software to Windows machines(currently just using Reader as a tester package).  I ini...

martinu by Novitiate I
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  • 1 replies
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macOS 13.2.1 Security Update: Challenges and Risks

On Monday, February 13th, Apple released macOS 13.2.1, new minor release of macOS 13 Ventura. This security update contains fixes for three CVEs, most serious among them a flaw in WebKit: Impact: Processing maliciously crafted web content may lead to...

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TomBridge by Rising Star II
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Windows Policies: Manage Zoom with a Boom

Happy FridayAfter introducing our ( @shawnsong and myself) PowerShell-based Bulk-Importer for GPO's and Registry-Keys I wanted another validation and did choose Zoom in this case. Read here as well about the construction of this script. Zoom does pro...

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Understanding Upgrading to macOS 13 Ventura

On 22 January 2023, it will mark 90 days since the release of macOS 13 Ventura. This is important because that marks the end of the Major OS Delay period as prescribed by Apple for delaying the rollout of the new major version. Beginning on the 23rd,...

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TomBridge by Rising Star II
  • 2632 Views
  • 1 replies
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macOS Ventura is here!

It's macOS Ventura Launch Day!Apple is releasing macOS 13 Ventura today, and we couldn't be more excited to support it here at JumpCloud! We are not expecting any issues with JumpCloud on macOS Ventura, and in fact, we're excited to support some of i...

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TomBridge by Rising Star II
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Software Management

I have hosted multiple custom applications in an s3 bucket, I am able to validate the URLs and create a software deploy but the applications do not get installed. I am able to install the custom apps when I run directly on the MACs but am not able to...

ddeluxe by Novitiate II
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  • 3 replies
  • 1 kudos

How to make a Custom Profile (Netskope)

Guys, how are you?If I may, I use S1 and all the procedures you posted here worked in my organization.But I'm having trouble deploying another custom PPPC to a platform called Netskope.I've already tried to modify the file above and also create a new...

engel by Novitiate I
  • 2352 Views
  • 1 replies
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Windows Zero Touch Deployment

I was wondering if JumpCloud has a zero-touch like experience for windows machines. Essentially, we are a fully remote company with users all across the world, so having a machine shipped to IT to setup and then ship to the user wouldn't be ideal. Pr...

Windows is Insecure, You Pay More

My brother and I bought a fire safety manufacturing company from our dad and it grew to become #5 in the world. Our products were life safety, so there was no room for error. Liability was a constant risk and we had rigorous design review and QC proc...

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JCDavid by Iron II
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Dealing with Shadow IT

There were a bunch of old PCs in my QC lab, but we lacked a full accounting of software assets from the previous IT teams. It turned out that it was captured important (compliance related) information about products in FileMaker. There were no backup...

JCDavid by Iron II
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Change Google Super User

We have our JC directory bound to our Google Workspace, I would like to change the Super admin account that it used to do this, how do I go about doing this? I cannot find any kBase article that explains the process.Thanks

New JumpCloud User

My team and I have been using Jumpcloud for a little bit. So far, so good. I'm a definite fan! My question is: What would you suggest as something that we lean into in order to maximize the experience for mac users in a hybrid windows active director...

Abandon All Hope, Ye Who Enter AD FS

I recently suffered a severe ankle sprain, and I don't know what's worse between that and setting up an AD FS server farm. AD FS had its place to extend Active Directory with local and web app SSO, and IT admins can have very finite control over auth...

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JCDavid by Iron II
  • 1993 Views
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Defer Windows 11 Updates

Windows 11 is Microsoft's latest and greatest, but the departments may have reasons to postpone its rollout (or at least prevent employees from making rogue installs!) or remain on the most stable build that’s available until bugs are worked out. Mic...

JCDavid by Iron II
  • 1012 Views
  • 0 replies
  • 0 kudos
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