Showing results for 
Search instead for 
Did you mean: 

How do I create an account?

Novitiate I

Went to, then 'get started' created an account, got the email, confirmed the email address, got to a screen where it said my account was being created, then came back to login a couple of days later.  Nothing.  Tried to recover my password, nothing.  It's as if JumpCloud had just forgotten everything about my registration.

So I did it all again, then tried to login again a few days later.  Same thing.

Any ideas?



Community Manager Community Manager
Community Manager

Hi @markkelly, sorry to hear that this happened. Could you email me at and let me know which email address you used to sign up?