Recently @JCDavid used ChatGPT to write a PowerShell script: Using PowerShell to Install a Printer ... using ChatGPT. Have you tried using AI solutions to help you solve a problem recently? Or maybe get past a blank page so you're not starting from s...
Hey folks, Today I wanted to address another topic that I have heard people ask about quite often - network printers and how to deal with them in a business environment! Don’t get me wrong, dealing with the printers can still be a bit challenging (...
I have noticed on one of my server a number of jc processesMy guess is this because of the number of powershell commands I run on my servers and that I don't have the command "exit" at the end of all of them, or could it be something else?
This is a guest post written by Heather Thornburg from Wade Associates Insurance & Risk Management. I asked Heather to put together some tips after an IT Hour a couple of months ago. They shared 8 Best Practices that Insurance Carriers are looking fo...
We require our users to use (the products native) MFA to log into google-workspace and microsoft-office-365, this requires the users personal mobile numebr to be put into thier respective consoles to be used for verifcationatm this mean we are having...
Hello!I'm curious what you all are using as your username schema for employees?Our policy is Legal first name + First letter of last name (Example: John Doe would be johnd@). We won't use a nickname / shortened version (Example: Alexander goes by Ale...
Remember the days of Full/Differential/Incremental?With everyone moving data storage to the cloud, there is little left on any given user's computer. That said, are folks still doing backups? Is that industry basically dead and gone save for those wh...
Hello everybody,I want to set up the SSO for Dynatrace. I am dealing with the error, that the SAML Message is not completely signed.Can someone confirme that JumpCloud is only signing specific parts in the SAML Message?
For organizations that won't delete emails and must archive everything, is there a best practice for outlook email archiving? We're looking at changing up how we manage our archiving. At the moment we're currently just using Microsoft's hosting to ar...
We’ve been having a discussion in my circle about whether or not to give users admin permissions. In my consulting days, I was regularly asked to do that for the owners of my client companies. They wanted to be able to install their own choices of ap...
macOS 13 Ventura is right around the corner. JumpCloud is happy to support macOS Ventura on its release day! We’re very excited for this new release of Apple’s flagship platform OS. We have spent the summer preparing for the release of Ventura, and w...
Quick question time: When you hear the wording Password Manager is it used fairly interchangeably with Password Vault? Do those two terms equate to be the same in your mind; or does Manager seem different from Vault?
I've been pulling together some old project notes about have arrived at a reasonable start to maintain strong security and avoid configuration issues. Here's the list. Do you have any additional recommendations?Change the default security settings: A...
I'm new to jc and would like to know if it's possible to add a user group within another user group. ex: technology group within it support group 1 and support group 2 Thanks
I am curious what your strategy for key rotation looks like? I want to dive into some POC's for key rotations and how we might be able to leverage the SSH management within JC
Hi,I Have a problem when using SAML for Authentication with Palo Alto HA environment.(no problem for Firewall Palo Alto standalone)Jumpcloud :1. our Palo Alto is using IP for management, so i create 2 SSO Profile in JC with 2 different IP(we dont hav...
I was talking with someone just the other day, then there was a question on slack that made me think of this; but have you ever noticed that no one seems to talk about how granular your macOS MDM policies/profiles can be?Right now, I'm sitting at 20 ...
Hello,We are a MSP and have been using Jumpcloud to manage remote users successfully. However, need to manage Linux servers hosted in the office and remote users (both Windows and Linux). There is an article from 2014 which says that Jumpcloud can do...
Hi Everyone, Thank you in advance for any help and guidence.I am looking for a tool that manages API requests and perhaps a little bit of Automation. I am currently using a lot of Power Automate and this is working really well for me but in terms of ...
An interesting question came up in the Slack lounge and I was thinking about this overnight. How are people using JumpCloud to complete audits? For instance, how does your organization leverage JumpCloud to get through a SOC2 audit? What methods and ...
Many IT departments function along the lines of, "I've got that,' where somebody who's experienced in tech "does their thing." That works, until your organization grows and can no longer function without formal processes. It's a difficult transition ...
My previous company grew considerably during the 2008 recession, because my competitors pulled back and pinched pennies while we viewed it as a growth opportunity to do what they weren't doing. The economy may have been in turmoil, but we experienced...
I'm curious how others are dealing with the issue of trying to organize and manage groups across your organization's IT/business systems. I'm working on a plan to do a full company-wide review of all the various types of groups across our system to ...
Today, @TomBridge is in London presenting at MacAD UK along with a few other JumpCloudians. In his keynote, Tom is speaking about how his son is learning the outdoor code in scouting and how it got him thinking about an IT Code for IT professionals. ...
Below is an example template for you to customize according to your company's needs. Please confirm all details with your internal departments and your legal professionals.----------------------------Welcome to the new <company name> computing experi...
You could have the best team in the world, but you’re just begging for support tickets by throwing new employees to the wolves. It's important for them to have an IT orientation while onboarding, along with a reference, or "welcome" sheet to refer...
This can be adjusted for use as an analysis or proposal for either internal IT Admins and their managers or for MSPs. We are sharing this as a starting point / template. It does not constitute legal advice. Please have your lawyer/legal counsel revie...
Activities flowed from our Priority Matrix into a Responsibility Matrix at my previous company. The Responsibility Matrix, or “RM” for short, determined who was involved with a task, whether it was cross functional, and most importantly whether it wa...
The following document is intended to furnish users with general information and guidance and is not intended to replace or serve as consultation, service, or legal advice.---------------------------------Password Policy GuidelinesUltimately, all use...
A while back, I created a testing rubric for IT Admins to go through to help when deploying new software or OS updates. Great way to test the OS before allowing the rest of the fleet upgrade. Back then, when I created it, we hadn't launched patch man...
