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Using remote assist to connect to my servers

Rising Star I

Really like the idea of "remote assist" as another stepping stone to jumpcloud becoming "one to rule them all", for my servers though, there is obviously no-one to accept the incoming connectin, so how to I tell jumpcloud not to ask for machine in my server-group?


Community Manager Community Manager
Community Manager

That's coming. @NeerajK mentioned in the lounge that

"Yes, we are working on this. The first to go out would be prompt-based consent and joining of the session (without end user having to enter key). Followed by full unattended assist. ETA is Q1, 2023."

The question was: "Is it foreseen to remove the need of sending a key to the user in order to allow seamless access for the admins?"

Neeraj, feel free to add more.

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JumpCloud Employee
JumpCloud Employee

@ncarmichael unattended assist remains on track for Q1 as @BeckyScott mentioned.

I wanted to understand if your servers Windows based or Linux based and what OS versions they are running. 

If Linux, do they have a graphical desktop installed?

we have few a command-line-only linux boxes that we don't need to touch, the machines we are interested in are all newer versions of Windows server hosted on Amazon AWS