June ’23 JumpShot: MSP Edition
Look no further than JumpCloud for MSPs to expand your business by being vendor agnostic and getting more work done across your tenants through bulk actions. One notable mention: JumpCloud has extended its device management capabilities with Android EMM, making it possible for our partners to manage identities and endpoints, for every client, through a single pane of glass. EMM is included at no additional cost, making it even easier to ensure successful initial onboarding experiences for organizations that make use of a wide variety of devices.
New Device Management Options
JumpCloud Android EMM
Android device management for JumpCloud is now included at no additional cost. Manage both bring-your-own and corporate-owned, personally enabled Android devices via Work Profile from Android Enterprise.
New Remote Assist Feature
Silent Assist: Unattended Access
Admins can now initiate a remote support session without the end user needing to be present. With Silent Assist (Unattended Access), admins can launch a remote session from the JumpCloud Admin portal and connect to users’ devices directly, reducing the time to issue resolution.
New Portal Features
Enhancements to Bulk Actions in Multi-Tenant Portal (MTP)
MSP admins can now add new users, export user lists, add new devices, and unlock, suspend, and reset passwords in bulk directly from the MTP. This new release streamlines admins’ workflows and offers easier data viewing.
Q2 Partner Roadmap Webinar
JumpCloud’s Q2 partner roadmap webinar is now available to stream on demand. Learn about the new and updated MSP-focused features that we introduced this quarter.
