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Invalid SSO RelayState from Identity Provider

Novitiate I

Hello everything is fine?

I'm trying to configure an SSO and when accessing via the portal, it keeps reporting the error "An error was encountered with the requested page - Invalid relayState from identity provider". This field in SSO is already configured with the correct URL of the service provider, where they will be redirected after completing the single sign-on, but even so, this continues to give an error. Could it be that the service provider cannot support this service relay?

Accessing through the website and going to the option to login with SSO, it works normally, but with IdP-initiated, it doesn't.

Do you know what could be happening?


Community Manager Community Manager
Community Manager

Hello! Let me check on this and get back to you 🙂

Community Manager Community Manager
Community Manager

Hi @marcosoares sorry about the delay getting back to you. Seems like this could be an issue with the SSO app you're trying to integrate with. Would you be willing to share which app is causing this issue? Also have you checked with their support team about this?