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How do you setup a fingerprint on the "Jumpcloud protect" MFA android app?

ncarmichael
Rising Star II

We had our Jumpcloud set to always require that jumpcloud protect is given a fingerprint when authenticating a login.

However, on the android app (running on pixel 4a which has a fingerprint reader) there is no mention of fingerprints in the app.

I have dropped our level of security so that fingerprints are optional but that doesn't seem ideal, what am I doing wrong?

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