This month's JumpShot previews upcoming user-based workflows. JumpCloud for MSPs will make it possible for technicians to take more actions (on users) from a centralized view and then push changes out into individual organizations. This will make MSPs more productive, with a clearer focus and better accuracy when managing clients’ IT infrastructures. Other enhancements including streamlined user lifecycle management and improve remote assist are arriving soon.
New Users Page in the Multi-Tenant Portal
MSP admins will soon be able to see all users through a single pane of glass in the Multi-Tenant Portal (MTP) and take quick action across all orgs from that view.
Automated Groups in Advanced Identity Lifecycle Management
JumpCloud utilizes smart groups to control access to all of the resources that it connects users to. You can now provide mature entitlement management and strong identity governance by fully automating group memberships. Options for manual processes (group suggestions) remain for admins that prefer a more “hands-on” approach, but it’s now possible to create a true “no-touch” experience to save time and improve security.
Remote Assist now features Clipboard Sync, enabling admins to copy and paste content over a remote session on any desktop OS. Additionally, macOS permissions prompts improve the end-user experience for Mac users.
This report provides a complete membership list for all user groups managed via the JumpCloud platform. It’s a valuable enhancement to the identity management and password policy capabilities that can be leveraged for multiple tasks.