JumpCloud is adopting modern authentication flows by introducing identity-based authentication for the User Portal and SSO Application logins. This will enable JumpCloud to seamlessly support federation and passwordless authentication in the future. In addition to the Identity First flow, we are adding a “Remember Me” feature, so users don't have to type their username every time they authenticate on the User portal. In addition, the most recently used MFA credential will be remembered and initiate an automatic push or TOTP authentication after password authentication.
On November 30, 2022 JumpCloud will switch to the new modern identity first login.
Current login flow:
Current JumpCloud User portal login flow requires users to login with one page login where users enter user email and password on the same page, and then MFA UI appears.
To log in to your JumpCloud account:
- Using a supported Web browser, go to: https://console.jumpcloud.com/login.
- Enter your company email address and password and click User Login.
- Your IT administrator may have required you to use JumpCloud Protect Push as an Multi-factor Authentication (MFA) for your account.
- Click on “Send Login Request To Phone”
- You will receive push notifications on your phone.
Identity First Login Flow (after November 30, 2022):
Whereas the identity first experience is going to be a two page login flow. User is going to provide user email on the first page and password + MFA on the second page.
To log in to your JumpCloud account:
- Using a supported Web browser, go to: https://console.jumpcloud.com/login.
- Enter your company email address and click Continue.
- On the next screen, enter your password and click Login.
- Your IT administrator may have required you to use JumpCloud Protect Push as an Multi-factor Authentication (MFA) for your account.
- You will receive auto push notifications on your phone.
Key Benefits of new login flow
- Identity First Login → Streamlined end-user experience logging into the User Portal and SSO applications. Supports JumpCloud Password Manager for easier and more secure login to user portal and SSO applications (one-click login process).
- Remember Me option → Users no longer have to type their user email every time they authenticate. After the first successful login, JumpCloud remembers the username.
- Auto TOTP submission → The login process supports automatic submission of TOTP codes. Additionally, it supports automatic TOTP submission by third-party password managers. We've tested and verified automated TOTP submissions with JC Password Manager, 1Password, and Keeper.
- Auto Push Notification Authentication → As soon as a valid username and password are entered, you will receive a Push approval request on your phone without an additional click.
For more information watch this brief demo video.
