โ05-06-2022 02:29 PM
Has anyone had any success using Jumpcloud's SAML connector to authenticate to Anyconnect on Cisco Meraki? When trying to log in I get an error on Anyconnect saying "Authentication failed due to problem navigating to the single sign-on URL." and in the Cisco Meraki logs an error saying No SAMLREsponse in assertion as below. I've tried it with OKTA and the same settings and it works fine. So there is something with the response that Jumpcloud is giving and can't figure it out.
AnyConnect VPN general event msg: SAML: No SAMLResponse in assertion
โ05-06-2022 02:45 PM
Sounds like a possible certificate issue. Looking at the documentation it seems pretty straight forward. If you're using a custom SAML app, make sure assertion is enabled.
โ05-09-2022 12:31 PM
Hi Ben,
Thanks for the reply. I do have sign assertion enabled and using the default cert on Meraki Anyconnect which is the same setup I used with Okta. If I upload jumpcloud's cert to Anyconnect then I would be required to issue it on all devices that are connecting which is not the intended setup. It also doesn't seem to help.
โ05-09-2022 12:34 PM
Might need to get this to JumpCloud support so that they can look at logs and configurations to possible assist here. support@jumpcloud.com woud be the next step in this situation. Unless anyone on the community here can offer P2P advise for that integration.
โ06-22-2022 03:33 AM
Hi
To my knowledge... SAML as an authentication type for AnyConnect with a Meraki MX isn't supported as of now.
It's either Radius, AD or Meraki's internal users.
With RADIUS against JumpCloud works fine though and there's a KB about it as well.
I can confirm that it's working with MFA enabled as well.
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