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What's in your IT stack?

pamlefkowitz
JumpCloud Alumni
JumpCloud Alumni

Our support stack can make or break our success as IT Admins. Here’s a generic stack that I’ve seeded with some examples. What are your go-to, can't live without them, tools in your stack and why? I’ve mostly put Mac-based tools in the list because that’s my background. I’m counting on you Windows and Linux admins to jump in with your expertise. Add to the list and tell us why you love (or don’t love) a particular tool. 

MDMSystem ToolsRemote Management
JamfPowershellTeamViewer
JumpCloudTerminalSplashtop
   
SecurityVirtualizationNetwork Analyzers
1PasswordVMWareNetSpot Wifi Analyzer
KeeperParallelsFing
JumpCloudVirtualBoxWireshark
Duo Solarwinds
   
Ticketing/LiveChat  
Zendesk  
Halp  
Support Hero  
FreshDesk  

 

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