IT Hour | 12.May.2023 Remote Silent Assist

[alexaemerson]

Community Update

• JCU: New JCU Course is live! JumpCloud Password Manager
• Best practice: Setup Kiosk Mode On Windows 10/11
• Question: Software Management Options
• Blog: Getting That Recognition
• Blog: Managing User Onboarding and Offboarding as an MSP
• Security: How to establish Device Trust for Apple iOS Devices with Okta by using JumpCloud's Apple MDM?
• Question: Is The JumpCloud Agent Not Deployable Via Command?
• Software: Payloads to Set Applications With Permission To Screen Record (MacOS Ventura Privacy & Security)
• Security: How to establish Device Trust for Android Devices with Okta by using JumpCloud's Android EMM?
• Solved: Enabling Jumpcloud SSO for Microsoft 365
• Link to community: https://bit.ly/jcitcmty
• Link to slack lounge: https://bit.ly/3BBKow4

Meetups Update

• Upcoming: Raleigh Meetup 5/16 at the Umstead Hotel Restaurant and Bar. Register: https://www.meetup.com/raleigh-it-admins/events/293275564 (we've got SWAG!)
• Link to meetups: https://bit.ly/jcmeetup 

Product Releases and Announcements

• JumpCloud Android EMM is now available! (IT Hour next week!)
• Windows MDM - tune in 5/26!
• Upcoming Webinars: 
  • IT Stress Management with “Ten Percent Happier” Teacher Alexis Santos - 5/18 at 12 PM ET: https://bit.ly/3pbsegD    
  • Q2 Product Roadmap Webinar - 5/23 at 12 PM ET: https://bit.ly/3p3rlqc  
  • Q2 Partner Roadmap Webinar - 5/24 at 12 PM ET: https://bit.ly/3p9SvvI

Remote Silent Assist

• Thanks to @TomBridge and @Joranna_Ng for joining today's IT Hour to talk about JumpCloud's latest feature - silent assist. Check out the full episode for all the info but feel free to reach out to remoteassist@jumpcloud.com with questions, feedback, and feature requests.

IT News

• Microsoft will take nearly a year to finish patching new 0-day Secure Boot bug (ars technica)
• May's Patch Tuesday update includes 3 zero-day flaws; fix them ASAP (computerworld)
• YouTuber who staged plane crash faces up to 20 years jail: US officials (hacker news)
  File this under: Don’t try this at home, kids <becky>
• How to unlock a deceased person’s remaining devices without Legacy Access (macworld)