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Tech Love: Keep Your Clients Head Over Heels (for Your Services)

kairadisha_96
JumpCloud Employee
JumpCloud Employee

Hey yโ€™all, long time no MSP!

Mr Bean Waiting GIF by MOODMAN.gif

I know, I knowโ€ฆbut wait till you see what I got you to make up for the delay ๐Ÿซท๐Ÿšฆ

You see, weโ€™ve been working on this special edition ebook for a while that has all the latest MSP trends for 2025 (and a secret formula to turn the existing gaps into opportunities for your MSP at the end). Youโ€™re welcome! ๐Ÿ˜‡

And if you're a big picture kinda person like me, thereโ€™s also our 2025 SME IT Trends report that you can look into, featuring the latest facts and figures in IT (including the MSPs). 

That said, letโ€™s pick up where we left off:

ADP, Wavenet and Evolve,Evolve IP Strengthen Partnerships

Team work makes the dream work, doesnโ€™t it? ๐Ÿค

And ADP and Wavenet are proving it by expanding their service offerings and providing better customer experiences. 

This news brief elaborates how they, along with Evolve and Evolve IP, are stepping out of their comfort zones to serve their clients better and increase their revenue.

โ€œCustomers Want Resilience, Innovationโ€: SoftCat Tech Report

For MSPs, it truly is a โ€œmatter of prioritiesโ€ when customer expectations are at an all-time high ๐Ÿ“ˆ

SoftCatโ€™s annual business tech report reflects this sentiment, stating that clients want the channel partners โ€œto go all outโ€ when it comes to resilience, innovation, and efficiency-driving tools for them.

Read this article to learn how this hard work can profit the MSPs and position them for success going ahead.

Kaseya Survey Reveals Backup and Recovery Space For MSPs

Yep, the MSP specialist's latest survey finds many businesses looking for their โ€œknight in shining armorโ€ that balances cost, security, and cloud integration for them. 

The reason? Itโ€™s mostly the customersโ€™ struggle with their current backup solutions, with little confidence in their ability to restore data and failing to test their backups regularly. 

Go ahead and find out if your MSP fits the bill in this news article, and what best practices can you implement to improve customer experience for your clients.

And thatโ€™s all I have for you on MSPs todayโ€ฆno wonder clear communication solves a lot of issues! Speaking of, Iโ€™ll try not to be this late about updating you on any latest developments in the area. 

(Or you can just holler for me in the comments section below ๐Ÿ‘‡)

But even if I am, you can always expect the JumpCloud blog section to have your back (and mine, by extension!). Till then, adios!

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