Hello MSPians, and a Happy New Year!
Seems like I updated you last on what’s latest with the MSPs a year ago, doesn't it? (okay, this sounded so much wittier in my head 😬). But look what we got, a fresh set of 363 days with tons of news, trends, and predictions, to look forward to!
So as soon as I get over the embarrassing mediocre pun that I made a few moments ago, let’s take a look at what MSPs were up to in the last few days of 2024 and other trends they can expect in 2025.
Cynomi CEO Says AI Trends To Benefit MSPS/MSSPs in 2025
As inevitable as it is to use AI to tackle the rising cyberthreats, it still poses a major risk when it comes to ethical and regulatory challenges.
Luckily, David Primor (CEO at Cynomi) has come up with a battle plan in this blog to leverage AI in a way that will benefit MSPs, MSSPs, and SMBs as well, such as:
- Embedding AI into cybersecurity for proactive threat monitoring, detection, response, and recovery.
- Using AI-driven automation to make vCISO services more accessible and scalable.
- Imposing strict guidelines on AI to prevent data privacy violations or discriminatory practices.
MSP Expo 2025 To Address Streamlining MSP Operations with AI-Driven Tools
While MSPs handle IT for other organizations, there’s some deadweight (password resets, software installations, and so on) that even they could do without to avoid wasting valuable resources and focus more on other crucial services they offer.
Read this new brief to discover how AI and automation can save the day for your MSP. You can also register yourself for MSP Expo 2025 (being held from 11-13 February 2025) on this link to attend a panel discussion on “The Power of AI and Automation: Streamlining MSP Operations and Client Services”.
Compliance Scorecard Acquires PrivacyMSP To Ensure Compliance and Governance
Yes, both the governance platform and the consulting firm have joined forces to expand their respective skillsets and provide the following new set of customized models to MSPs:
- Comprehensive managed services
- Empowered self-guided solutions
- Collaborative partnership model
But what does this move bring to the table for both these parties, and how does it ultimately empower MSPs?
Hear Tim Golden (CEO at Compliance Scorecard) and Brian Blakley (PrivacyMSP founder) talk about the motivations behind this acquisition in this article.
LogicMonitor Announces Partnership With AppDirect
In yet another partnership move, LogicMonitor has paired up with AppDirect for utilizing the former’s AI-powered, hybrid observability, in a bid to help MSPs streamline their clients' operations and enhance productivity.
Going by Renée Bergeron’s (COO at AppDirect) prediction, this will “equip MSPs with Gen AI-powered tools to meet the demands of today's complex IT environments.” through:
- Predictive analytics and real-time visibility
- Network and multi-cloud monitoring
- Actionable insights
Intrigued? You can learn more about this alliance, its possible benefits and outcomes for both platforms right here.
And we’re all caught up! I hope that you’re now up to speed on the latest MSP developments till date. But there’s more; you can always turn to JumpCloud blog for more information and resources on MSPs, or get in touch with me in the comments below 👇 for any queries you have on the subject.
Until next time!
