ncarmichael
Rising Star II
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on 10-09-2024 06:24 AM
Symptoms
The serial number is not being reported to Jumpcloud from a new version of Windows
Diagnosis
On the command line of the machine try running the command WMIC
Solution
Jumpcloud agent at the time of writing uses "Windows management instrumentation" to resolve things like the serial number, however, Microsoft has retired WMI in newer versions of Windows
Re-install WMI with the following command
DISM /Online /Add-Capability /CapabilityName:WMIC~~~~
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poberlin
Novitiate I
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10-22-2024
11:53 AM
According to this Microsoft Blog post:
The Windows Management Instrumentation Command line (WMIC) was deprecated in 2016.
Maybe I'm missing something (that's often the case), but why JumpCloud is still using WMIC eight years after deprecation?