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JumpCloud Go Improvements: Enhanced User Experience for Device Registration and Daily Use

scott_reed
JumpCloud Employee
JumpCloud Employee

Device Registration and Daily Use

Weโ€™ve updated the JumpCloud Go authentication flow for desktop devices, introducing a more intuitive user experience during the registration process that clearly highlights the value of JumpCloud Go authentication to users.

New Registration Screen

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Users will no longer see the โ€œLog in with JumpCloud Goโ€ button if their device is not yet registered for JumpCloud Go authentication. Instead, theyโ€™ll be prompted to โ€œRegister Deviceโ€ for JumpCloud Go, bringing clarity to the required registration step.

โ€œNot Nowโ€ Alternative Authentication Options

For users operating from non-managed accounts on managed devices, or those needing to log into an alternative account not associated with their managed JumpCloud account, a โ€œNot Nowโ€ option is available. This allows them to bypass the JumpCloud Go flow and access their resources via traditional authentication.

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Post-Registration Login Improvements

After a device is registered for JumpCloud Go, weโ€™ve refined the โ€œLog in with JumpCloud Goโ€ screen. Users will now see a โ€œLog in with a different accountโ€ option, replacing the previous โ€œOrโ€ option to enter an alternative email address.

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This change addresses confusion caused by the interplay between JumpCloud Go and browser email autofill features, providing a clearer path for users needing to access resources with alternative accounts.

Learn more about using JumpCloud Go here: Get Started: JumpCloud Go

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