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JumpCloud Go Sessions Now Persist After User Portal Logout

scott_reed
JumpCloud Employee
JumpCloud Employee

We’re excited to announce an update that enhances the user experience with JumpCloud Go. Going forward, logging out of the User Portal will no longer terminate active JumpCloud Go sessions.

End users will now find a dedicated button in the Security section of the User Portal, allowing them to intentionally log out of JumpCloud Go from their signed-in device when needed.

With this update, logging out of the User Portal won’t affect JumpCloud Go sessions. Users will be given the option to log into a different account, without the hassle of re-registering their device. This reduces the risk of unintentional logouts leading to unnecessary re-authentication steps.

To terminate a JumpCloud Go session and prompt device re-registration, users must intentionally log out from the Security tab within the User Portal. This change simplifies session management and ensures smoother, uninterrupted access for users.

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