Getting a non-public phone number into MFA fields

[ncarmichael]

We require our users to use (the products native) MFA to log into google-workspace and microsoft-office-365, this requires the users personal mobile numebr to be put into thier respective consoles to be used for verifcation

atm this mean we are having to add in manually (twice) how can I map a field from jumpcloud that holds these numbers and pushes them out into the relavent field in the microsoft and google consoles?

[james_herbert]

Hi @ncarmichael, it should be possible to do this using our Directory integrations with GWS and M365, in those KB articles it describes the available attributes which can be exported from JumpCloud into each system, this of course assumes that JC has the mobile numbers stored in an attribute within the directory. Another option to solve for this would be enabling SSO and therefore enforcing MFA from the JumpCloud side instead of in GWS/M365. Hope this helps!

[rjordan]

+1 for what James suggested. This works out great for our 140+ users.

[RickMenezes]

You could consider using JumpCloud's APIs to streamline this process. By mapping the mobile number field in JumpCloud's directory to the corresponding attributes in Microsoft 365 and Google Workspace, you can automate the data sync. JumpCloud's SCIM or PowerShell integrations might help push these details directly to the relevant fields in both platforms, saving you from manual entry.

[ChristinMay]

I get what you’re saying—it can be tricky getting a non-public number into MFA fields, especially if you're trying to avoid using your main phone number. One idea is to use a non-VoIP number, which is just a regular mobile number not tied to internet-based services. These work well for SMS verification and MFA, and a lot of online services accept them without issues. You can check out services like non voip number for sms verification if you need one.
I’ve found it super helpful when I don’t want my number out there, especially for things like signing up for apps or websites. Plus, it keeps things a bit more secure and private. It’s worth a try if you’re looking for an easy solution that doesn’t mess with the setup.