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JumpCloud & SentinelOne Issues

CFaust
Novitiate II

Has anyone had any trouble with SentinelOne detecting the JumpCloud agent as malicious? It's clearly not, it just looks like the software management functionality using Chocolatey is getting flagged by S1. I don't really want to add a folder level exception, but the JC agent gets updated frequently enough that it gets pretty annoying to add hash based exceptions. Just curious if anyone has had similar issues!

1 ACCEPTED SOLUTION

BenGarrison
Iron I
Iron I

Yeah this is a common thing that happens and one that we recommend adding to the AllowList. This happens with many 'new generation' ESP 

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2 REPLIES 2

BenGarrison
Iron I
Iron I

Yeah this is a common thing that happens and one that we recommend adding to the AllowList. This happens with many 'new generation' ESP 

BenGarrison
Iron I
Iron I

Thank you for marking the question as resolved and marking the correct answer.