Professional Services Automation (PSA) solutions are critical for MSPs as they serve as the central hub where staff members spend a significant amount of their time. It's crucial that these systems always contain accurate and up-to-date information.
At JumpCloud, we understand the importance of PSA solutions to MSPs, which is why we have integrated with some of the top solutions in the market. Our goal is to help our MSPs save time and effort by streamlining their workflows and ensuring that their data is always accurate and accessible.
The integrations fall into two categories:
Billing Integrations
Tracking consumption of JumpCloud within your clients can be time consuming for you and your team, this integration takes away the manual labor and allows the JumpCloud consumption data to flow into your PSA so your clients’ invoices are correct and your profitability is accurate.
Ticketing Integrations
Your engineers live in your PSA solution, so with the JumpCloud integration into your PSA they can stay there and see any alerts that are generated by JumpCloud directly in their support queues. This will enable them to spend more time resolving issues and less time looking for alerts in other dashboards.
If you have any integrations you would like to see, let us know in the comments below.
