JumpCloud Community Emails

[krichard]

JumpCloud Community emails go into spam for Office365. Sender shows as "Unverified". Also, please add a label for Community under JumpCloud products.

Authentication-Results: spf=pass (sender IP is 149.72.223.204)
 smtp.mailfrom=em9032.us.khoros-mail.com; dkim=pass (signature was verified)
 header.d=us.khoros-mail.com;dmarc=fail action=none
 header.from=communitymail.jumpcloud.com;compauth=fail reason=001
Received-SPF: Pass (protection.outlook.com: domain of
 em9032.us.khoros-mail.com designates 149.72.223.204 as permitted sender)
 receiver=protection.outlook.com; client-ip=149.72.223.204;
 helo=o4.ptr116.us.khoros-mail.com;

[BScott · Accepted solution]

@krichard - thanks for letting us know. I'll pass that along to our IT team and see what we can do to resolve it.

And I've added the community label as well.

[krichard]

@BScott Thanks!

[BScott]

@RBaconJC ^ FYI are there more adjustments we can make for this?