IT Hour | 8 September 2023 | Getting the most out of JumpCloud's Application Catalog & Make Work Happen

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Make Work Happen

Alexa joined us to tell us all about the I Make Work Happen campaign that you can participate in and potentially win some very cool prizes. Find out more here: https://jumpcloud.com/i-make-work-happen

Getting the most out of JumpCloud's Application Catalog

Trevor and Lindsey talked us through browsing for and adding applications to provide access via single sign on so that users have access on day one. Trevor also covered how to suspend access to users during offboarding. 

Community Updates

• Integrating Linux devices with JumpCloud LDAP | Best practices
• We Want to Hear Your Voice: Help Shape Our Device Compliance Initiative! | Product discussions
• Powershell Script to Bulk Erase Devices - Windows | Scripts
• Powershell Script to Bulk Erase Devices - Mac | Scripts
• Link to community: https://bit.ly/jcitcmty 
• Link to slack lounge: https://bit.ly/3BBKow4

Product News and Announcements

• Dynamic Groups Have Arrived!
• Email notifications of expiring or invalid M365/Azure AD Directory Sync token are back
• You will receive token expiring warning emails daily starting seven (7) days before an M365/Azure AD/Entra Cloud Directory Sync integration token is set to expire.
• You will receive an error email when an M365/Azure AD/Entra Cloud Directory Sync integration token has become invalid.
• Remote Assist: Ctrl+Alt+Del and User Switching Features Now Live
• Admins now have the ability to send the Ctrl+Alt+Del command from the admin toolbar. This facilitates transmitting this important input sequence over the remote session to facilitate key system interactions e.g. securely logging in and locking the system to accessing advanced administrative tasks for efficient troubleshooting. This capability is especially useful when the device has a policy that requires pressing CTRL+ALT+DEL before a user can sign in.
• Admins can now seamlessly switch between different user accounts on Windows and macOS systems during remote sessions. For example, this allows switching to a service account during a Silent Assist session or troubleshooting issues across different user profiles. Note that when you switch users, your session will disconnect and then reestablish. This is because our remote access agent runs in the context of the user, so the user switch requires a reconnect of the session. This normally takes around 5-15 seconds. 
• JumpCloud Go, hardware-protected and phishing-resistant passwordless login, is here
  • JumpCloud Go is a hardware-protected and phishing-resistant passwordless login method that allows users seamless access to JumpCloud-protected web resources from managed devices. JumpCloud Go is supported on MacOS and Windows and integrates with device biometric authenticators (Apple Touch ID or Windows Hello) to satisfy traditional password sign-in challenges. Users experience minimal interruptions with JumpCloud Go, and are prompted for input only when required. This simpler and more secure login experience drastically reduces exposure to cyber attacks, improving both security and productivity.

IT News

• Apple patches “clickless” 0-day image processing vulnerability in iOS, macOS (arstechnica)
• Google is enabling Chrome real-time phishing protection for everyone (bleeping computer)
• Microsoft says it will take the heat if Copilot AI commercial users get sued (the verge)
• Apple and Microsoft challenge regulatory scope of EU’s Digital Markets Act (computer world)
• Dropbox Is Dropping Unlimited Storage, Blames Crypto Miners (gizmodo)
• Multiple Nation-State Threat Actors Exploit CVE-2022-47966 and CVE-2022-42475 (CISA)
• Price shock: IBM to increase cloud costs by up to 26% in 2024 (CIO via news hacker)