Hi guys, im having a issue with Background Tools, im trying to connect to any of my devices but when it goes 2/4 it says 'Oops! Something went wrong.Failed to connect to the device. This might be due to a network issue, or because the device is tempo...
When attempting to login to the admin console this morning via the jumpcloud admin login I've received the same errors each time regardless of which browser or even workstation I use, this results in a blank console page. Normal troubleshooting such ...
We're working on some new messages for our website, but we want to see how it hits when y'all see it. So we put together a small survey (really, just a handful of questions) to gather your feedback. I mean, it's not like ANY of you have strong opinio...
Hello AllWe've recently used the PPKG file on a USB stick and Ethernet cable plugged into a laptop for lite-touch deployment and has worked well.Im sure many have the same question in that how can we make this zero-touch when shipping new laptop to r...
HiDid you know that you can use generated Compliance Baselines from Jamf's Compliance Editor in JumpCloud?What is the Jamf Compliance Editor? Jamf Compliance Editor is a tool that provides macOS, iOS/iPadOS system administrators with an easy way t...
Hi,Is there a way to follow progress on supported linux platforms? In particular I'm interested in know when/if you will support Fedora 39.
Yesterday, Apple announced that Vision Pro devices, beginning with a future release of the visionOS operating system, will support enrollment in device managers using User Enrollment with a Managed Apple ID. This will allow organizations to provide s...
End users can now take advantage of JumpCloud Go authentication within the Firefox browser. The JumpCloud Go Firefox browser extension must be installed in order for end users to see the option to log in with JumpCloud Go. Link to Firefox Extension...
Hi there! We're exploring the development of a device health monitoring and alerting solution. This tool would help you keep track of your device's performance, posture, potential issues, and provide alerts when attention is needed. I are super inter...
Is there any way to hide the menu bar icon in macOS? It seems to be useless to me about 99.9% of the time, or I just don't understand its purpose.
I found this article about collecting XProtect logs with Kolide...https://www.kolide.com/features/device-inventory/properties/mac-xprotect-reportsis something like this possible with JumpCloud?
Beginning with the adoption of DDM, we can use a new Apple framework to signal updates to devices and enforce their adoption. It uses the user's local date and time to establish a deadline (5pm next Friday, 10pm on Tuesday, etc etc) for a specific ve...
Hi Everyone I'm having an issue with using a Jumpcloud call API in Python. I'm trying to extract from our Jumpcloud devices list, the serial number and OS version. After this I will do an API Call to Jira assets to update The OS Version where the s...
Hello AllJust hoping someone may be able to help on this script I'm running. Ive got a script to run an MSI installer and I am trying to add the before the MSI runs, Ive tested the lines below and it works in my test environment but when loading into...
Good day,Can JumpCloud be configured as a secondary factor only?Duo is offering (https://duo.com/docs/radius-duo-only), does JC support this auth model?Thanks all!
When password and Windows Hello PIN, are the only two things set up for authentication for the local JumpCloud managed profile, and you go to use JumpCloud Go in Chrome browser, it always defaults to the password option, never PIN. Even though the PI...
Greetings:New to the JumpCloud on-line community and wanted to post a question:What are customers (and the JumpCloud support team) using and recommending for Identity User Access Reviews.This is the process/report stipulated by NIST 800-53 PR.AC-4 th...
Went to https://jumpcloud.com/, then 'get started' created an account, got the email, confirmed the email address, got to a screen where it said my account was being created, then came back to login a couple of days later. Nothing. Tried to recover...
Hello,I've been using JumpCloud to manage our endpoints for a little over a year. One thing I've noticed is when a user isn't logged in, the agent only check in every 4-6 hours. This is sometimes really frustrating when trying to push out changes b...
We have a large number of Amazon RDS virtual SQL serversCurrently administering users on them is a manual task as they are not domain connected and to do so in with an Amazon hosted domain is crazy expensive I know if it were a "real" SQL server ther...
Following my question about JC provisioning users in SQL server (it can't/won't ) I have come across "aquera.com" who do a lot of different connections to systems that JC wouldn't normally be able to send user id's out too.Has anyone used this com...
Hi,I put in a suggestion that JC manage SQL server users as in does for Windows users (Add, Remove, Password change etc) but had the feedback was that "haven’t heard any similar requests or feedback from other customers"To me, SQL server and Windows ...
Users will have a consistent, streamlined login experience. To mitigate the user experience friction of JC <> GWS directory integration - where user is allowed to change the GWS' pw separately. Use CasesScenario A - User has ONLY GWS account. There ...
Requirements:OpenSSL 3.0.7 (https://slproweb.com/products/Win32OpenSSL.html)PowerShell 7.x.x ((https://learn.microsoft.com/en-us/powershell/scripting/install/installing-powershell?view=powershell-7.3))JumpCloud PowerShell Module (https://www.powershe...
I am noticing a behavior of my Google Chrome browser, when JumpCloud Agent in installed on my Windows PC.I have a JumpCloud-managed user profile on the PC that I am signing in to. I do not have any Microsoft accounts connected or signed in my Windows...
