Hi there, short answer: Yes 18.182.131.248 is the correct IP address if you are in the APAC region. Sounds like support steered you correctly!
Long Answer; You can use any of the IP addresses in any region that JumpCloud is hosted in. But obviously f...
I went ahead and edited my above comment. After some digging I think there is a fairly elegant manner which JumpCloud can manage those user groups on a Linux device, especially helpful with larger numbers of devices and groups.