JumpCloud Product Discussions
Discuss our products, ask questions, get help from your peers
140 PostsActivity in JumpCloud
Help us with how we talk about product on our website
We're working on some new messages for our website, but we want to see how it hits when y'all see it. So we put together a small survey (really, just a handful of questions) to gather your feedback. I mean, it's not like ANY of you have strong opinio...
Lite Touch and OOBE
Hello AllWe've recently used the PPKG file on a USB stick and Ethernet cable plugged into a laptop for lite-touch deployment and has worked well.Im sure many have the same question in that how can we make this zero-touch when shipping new laptop to r...
[macOS/iOS] How to make use of the Jamf Compliance Editor along with JumpCloud and Custom Policies?
HiDid you know that you can use generated Compliance Baselines from Jamf's Compliance Editor in JumpCloud?What is the Jamf Compliance Editor? Jamf Compliance Editor is a tool that provides macOS, iOS/iPadOS system administrators with an easy way t...
Fedora 39 support
Hi,Is there a way to follow progress on supported linux platforms? In particular I'm interested in know when/if you will support Fedora 39.
JumpCloud Enterprise Password Manager Extension 2.0: A New Era of Security and User Experience
We are delighted to announce that version 2.0 of the JumpCloud Password Manager Browser Extension will be released on February 7th, 2024. This release is a major step forward in terms of design, functionality, and security and goes well beyond mere i...
JumpCloud Go Linux Support has arrived!
Linux devices running JumpCloud Agent version 1.180.0 and higher can now leverage JumpCloud Go authentication within Chrome and other Chromium based browsers. The JumpCloud Go Chrome extension must be installed and the Linux host system must have a T...
JumpCloud Supports Application Delivery and Patching using Microsoft Store for Windows Devices
Beginning today, JumpCloud administrators will be able to deliver applications directly to their Windows devices using the Microsoft Store! The Microsoft Store is a curated collection of applications from popular manufacturers that work on Windows de...
Temporary Elevated Privileges is Here!!!
Today, we are excited to announce that Temporary Elevated Device Privileges is General Availability (GA). As we continue to focus on providing more security focused capabilities, elevated privileges on a device was an easy choice. The ability to have...
JumpCloud Go now supports Microsoft Edge, Brave, and other Chromium-based browsers 🚀
JumpCloud Go now has full support for Microsoft Edge, Brave, and other Chromium-based browsers (Arc, Island, Opera). Users working from these browsers can simply install the JumpCloud Go chrome web store extension from within their chromium based b...
Federated Authentication is Here!
Today we launched Federated Authentication into General Availability! Configure Google, Entra ID, or Okta as a trusted external Identity Provider (IdP) to allow users to login with these IdPs to access JumpCloud resources. What is it?Federated Authe...
Introducing the new Device Full Page Experience
Yesterday we released the redesign of one of the most important pages in the JumpCloud Admin Portal: the Device Page. Admins who use JumpCloud to manage their device fleets will now be greeted by a new full-page view that brings experience enhancemen...
Windows LITE-Touch Deployment via Provisioning Package (PPKG)
I am extremely pleased to announce the general availability (GA) of Windows Lite-Touch Deployment via Provisioning Package (PPKG) in JumpCloud. Imagine IT administrators provisioning multiple Windows devices instantly without complex imaging. Provisi...
Apple Vision Pro Feedback
Yesterday, Apple announced that Vision Pro devices, beginning with a future release of the visionOS operating system, will support enrollment in device managers using User Enrollment with a Managed Apple ID. This will allow organizations to provide s...
Firefox support released for JumpCloud Go!
End users can now take advantage of JumpCloud Go authentication within the Firefox browser. The JumpCloud Go Firefox browser extension must be installed in order for end users to see the option to log in with JumpCloud Go. Link to Firefox Extension...
Your inputs wanted on device health monitoring
Hi there! We're exploring the development of a device health monitoring and alerting solution. This tool would help you keep track of your device's performance, posture, potential issues, and provide alerts when attention is needed. I are super inter...
JumpCloud Private Application Repository is now available
JumpCloud Private Repository is Now Generally Available!JumpCloud Private Repository allows you to upload and install Windows and Apple software application files through an intuitive and frictionless interface. With this feature, you don't have to h...
Android EMM: Better Together Enterprise & Kiosk Mode Policy Enhancements
We are excited to announce some incremental, yet valuable changes to the Android EMM functionality in the JumpCloud console. These enhancements are in part due to customer feedback and Google’s continued investment into Android Management API. Below ...
Hide Jumpcloud menu bar icon in macOS?
Is there any way to hide the menu bar icon in macOS? It seems to be useless to me about 99.9% of the time, or I just don't understand its purpose.
Resolved! Collect macOS XProtect logs with JumpCloud
I found this article about collecting XProtect logs with Kolide...https://www.kolide.com/features/device-inventory/properties/mac-xprotect-reportsis something like this possible with JumpCloud?
macOS Patch Notification Feedback Requested!
Beginning with the adoption of DDM, we can use a new Apple framework to signal updates to devices and enforce their adoption. It uses the user's local date and time to establish a deadline (5pm next Friday, 10pm on Tuesday, etc etc) for a specific ve...
Error with API Call in Python
Hi Everyone I'm having an issue with using a Jumpcloud call API in Python. I'm trying to extract from our Jumpcloud devices list, the serial number and OS version. After this I will do an API Call to Jira assets to update The OS Version where the s...
PowerShell Script failing to run
Hello AllJust hoping someone may be able to help on this script I'm running. Ive got a script to run an MSI installer and I am trying to add the before the MSI runs, Ive tested the lines below and it works in my test environment but when loading into...
Resolved! Second Factor
Good day,Can JumpCloud be configured as a secondary factor only?Duo is offering (https://duo.com/docs/radius-duo-only), does JC support this auth model?Thanks all!
JumpCloud Go Default Authentication Option on Windows
When password and Windows Hello PIN, are the only two things set up for authentication for the local JumpCloud managed profile, and you go to use JumpCloud Go in Chrome browser, it always defaults to the password option, never PIN. Even though the PI...
What are JumpCloud Customers user for Identity User Access Reviews? (For compliance and security)
Greetings:New to the JumpCloud on-line community and wanted to post a question:What are customers (and the JumpCloud support team) using and recommending for Identity User Access Reviews.This is the process/report stipulated by NIST 800-53 PR.AC-4 th...
How do I create an account?
Went to https://jumpcloud.com/, then 'get started' created an account, got the email, confirmed the email address, got to a screen where it said my account was being created, then came back to login a couple of days later. Nothing. Tried to recover...
Agent Doesn't Check-in for Hours
Hello,I've been using JumpCloud to manage our endpoints for a little over a year. One thing I've noticed is when a user isn't logged in, the agent only check in every 4-6 hours. This is sometimes really frustrating when trying to push out changes b...
Resolved! Can you Sync JC users into SQL server as native SQL users? Suggestion 00200326
We have a large number of Amazon RDS virtual SQL serversCurrently administering users on them is a manual task as they are not domain connected and to do so in with an Amazon hosted domain is crazy expensive I know if it were a "real" SQL server ther...
December ’23 JumpShot Product Edition
December ’23 JumpShot Product Edition The Q4 2023 roadmap webinar showcased new automations, workflows, and troubleshooting tools that will increase IT efficiency. We’re now delivering background tools for JumpCloud Remote Access and zero-touch enrol...
Is anyone using aquera's connector to provision userid in non JC compatible systems
Following my question about JC provisioning users in SQL server (it can't/won't ) I have come across "aquera.com" who do a lot of different connections to systems that JC wouldn't normally be able to send user id's out too.Has anyone used this com...
