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Forum Posts

Windows Policies: Manage Zoom with a Boom

Happy FridayAfter introducing our ( @shawnsong and myself) PowerShell-based Bulk-Importer for GPO's and Registry-Keys I wanted another validation and did choose Zoom in this case. Read here as well about the construction of this script. Zoom does pro...

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Policies - Where can we do Better and What are your Must-have

Hi there!Many (if not all) of you are using JumpCloud policies to manage your devices. I’m curious to find out:1. What type/category of policies that you like to see more of? It could be policies that we either don’t currently provide or need to furt...

Joranna_Ng by JumpCloud Employee
  • 1328 Views
  • 5 replies
  • 2 kudos

macOS Ventura "Update Apple ID Settings" Notification Issue

Posting this for general awareness -As we have been upgrading our systems to Ventura, all of them have started prompting to “Update Apple ID Settings” within System Settings. This would normally involve simply signing back in with the Apple ID used o...

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NVergin by Rising Star II
  • 286 Views
  • 0 replies
  • 1 kudos

Understanding Upgrading to macOS 13 Ventura

On 22 January 2023, it will mark 90 days since the release of macOS 13 Ventura. This is important because that marks the end of the Major OS Delay period as prescribed by Apple for delaying the rollout of the new major version. Beginning on the 23rd,...

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TomBridge by Rising Star I
  • 824 Views
  • 1 replies
  • 2 kudos

macOS Ventura is here!

It's macOS Ventura Launch Day!Apple is releasing macOS 13 Ventura today, and we couldn't be more excited to support it here at JumpCloud! We are not expecting any issues with JumpCloud on macOS Ventura, and in fact, we're excited to support some of i...

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TomBridge by Rising Star I
  • 690 Views
  • 0 replies
  • 4 kudos

Remote Assist - Usage & Frequency

Hi there!For those of you who are interested in or are currently using a remote assist solution, I’m curious and interested to find out:When would/do you use remote assist? (Eg, Onboarding a new hire, troubleshooting desktop problems, etc.)How often ...

Joranna_Ng by JumpCloud Employee
  • 12294 Views
  • 39 replies
  • 6 kudos

Software Management

I have hosted multiple custom applications in an s3 bucket, I am able to validate the URLs and create a software deploy but the applications do not get installed. I am able to install the custom apps when I run directly on the MACs but am not able to...

ddeluxe by Novitiate I
  • 1214 Views
  • 3 replies
  • 1 kudos

Remote assistance

Hello there! Keval from f60host.com. When would/do you utilize remote assistance? I'm intrigued and keen to hear from those of you who are interested in or presently using a remote assist solution.

How to make a Custom Profile (Netskope)

Guys, how are you?If I may, I use S1 and all the procedures you posted here worked in my organization.But I'm having trouble deploying another custom PPPC to a platform called Netskope.I've already tried to modify the file above and also create a new...

engel by Novitiate I
  • 631 Views
  • 1 replies
  • 0 kudos

IT Helpdesk Solutions

My old company used Spiceworks, which was getting long in the tooth. We had to maintain the server too. I've taken a look at the "magic quadrant", but colleagues told me that they've seen "really bad implementations" of some of the leading services. ...

JCDavid by Rising Star II
  • 1697 Views
  • 6 replies
  • 1 kudos

Windows Zero Touch Deployment

I was wondering if JumpCloud has a zero-touch like experience for windows machines. Essentially, we are a fully remote company with users all across the world, so having a machine shipped to IT to setup and then ship to the user wouldn't be ideal. Pr...

Windows is Insecure, You Pay More

My brother and I bought a fire safety manufacturing company from our dad and it grew to become #5 in the world. Our products were life safety, so there was no room for error. Liability was a constant risk and we had rigorous design review and QC proc...

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JCDavid by Rising Star II
  • 777 Views
  • 0 replies
  • 2 kudos

Mabl & JumpCloud SSO - Custom SAML App Setup Guide

Configuring a Custom SAML App for JumpCloud SSO with MablWe recently added Mabl to our suite of Engineering Tools and wanted to get it configured to work with JumpCloud SSO.  The Mabl support team we were working with did not have experience in using...

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NVergin by Rising Star II
  • 689 Views
  • 1 replies
  • 2 kudos

macOS Stage Manager

I've been a Mac user for years, but multitasking was lacking. Two displays were pretty much a necessity for me to work. Stage Manager has been very good (some getting used to) for cleaning my focus and getting more utility out of single screen device...

JCDavid by Rising Star II
  • 1117 Views
  • 4 replies
  • 0 kudos

Dealing with Shadow IT

There were a bunch of old PCs in my QC lab, but we lacked a full accounting of software assets from the previous IT teams. It turned out that it was captured important (compliance related) information about products in FileMaker. There were no backup...

JCDavid by Rising Star II
  • 364 Views
  • 0 replies
  • 0 kudos

Resolved! FileVault Unlock using Recovery Key - Apple Silicon Only

Have a user that forgot their password or changed their password outside of the JumpCloud Application and can't log in to their laptop? At the FileVault Login Screen - Click the following three keys together option + shift + return and have them ente...

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hoium by Novitiate II
  • 1244 Views
  • 2 replies
  • 2 kudos

Macs and Antivirus

Do you still encounter people who say, "Macs don't need antivirus?" How do you respond to them? Every endpoint should have EDR installed, iOS notwithstanding. My favorite approach is to demonstrate risk and the cost/benefit of reducing it. Phishing a...

JCDavid by Rising Star II
  • 2165 Views
  • 9 replies
  • 0 kudos

I switched to Linux... Forever

Last week, I installed Ubuntu on my home gaming rig (specs below) while dual booting Windows 11. And I have been using it solely as my daily driver everyday for the last week. Well, I have to admit, I think I am finally totally hooked. What are your ...

Change Google Super User

We have our JC directory bound to our Google Workspace, I would like to change the Super admin account that it used to do this, how do I go about doing this? I cannot find any kBase article that explains the process.Thanks

New JumpCloud User

My team and I have been using Jumpcloud for a little bit. So far, so good. I'm a definite fan! My question is: What would you suggest as something that we lean into in order to maximize the experience for mac users in a hybrid windows active director...

SaaS Management Recommendations

Hello JumpCloud Community!Do any of you have recommendations for SaaS management platforms?  We currently use Freshservice as our primary ITSM tool which has a somewhat new SaaS management add-on offering available.  I trialed it but am not thrilled ...

NVergin by Rising Star II
  • 1538 Views
  • 4 replies
  • 1 kudos

Ubuntu 22.04 - initial thoughts?

Who made the switch and what do you like so far about it? I have been hearing that Jammy Jellyfish is the best build to date!?

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