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Upgrade Ubuntu to Lunar Lobster

Just a quick blurb: We're posted a helpful tutorial on how to upgrade Ubuntu to Lunar Lobster. The upgrade path is Ubuntu 22.04 to Ubuntu 23.04. Lunar Lobster is more productive, easier to manage, and optimized for gaming. I made a video to help w/ t...

JCDavid by Rising Star III
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A Tale of Two Certs

The past two hours of my life were spent taking practice certification exams for Microsoft's SC-300: Microsoft Identity and Access Administrator (for Azure AD). This was fresh off of obtaining a certification to become an Android Enterprise certified...

JCDavid by Rising Star III
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Remote Assist - Usage & Frequency

Hi there!For those of you who are interested in or are currently using a remote assist solution, I’m curious and interested to find out:When would/do you use remote assist? (Eg, Onboarding a new hire, troubleshooting desktop problems, etc.)How often ...

M365 Login Window Flashing up After User Sync

I have a user who I just synced up to M365/Azure and throughout the day, a window the size of the M365 login window flashes up quickly then goes away. This is on a Mac Running Ventura 13.2.1. I have considered uninstalling the app and reinstalling, b...

One user to multiple devices

Jumpcloud docs mentions how to take over an existing local account for a user that has one device, but say a user has two devices with two different local accounts. How can that one user be binded to both those local accounts on the two devices witho...

lee95 by Novitiate I
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Using PowerShell to Install a Printer ... using ChatGPT

Last night I asked ChatGPT to write me a PowerShell Script to install a printer from an installer in my Dropbox tenant. This was what it gave me:   # Define the URL of the print driver file in Dropbox $driverURL = "

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JCDavid by Rising Star III
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macOS 13.2.1 Security Update: Challenges and Risks

On Monday, February 13th, Apple released macOS 13.2.1, new minor release of macOS 13 Ventura. This security update contains fixes for three CVEs, most serious among them a flaw in WebKit: Impact: Processing maliciously crafted web content may lead to...

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TomBridge by Rising Star II
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Apple VPP Software Update

So I found out today that some of the applications pushed to our org Macs were out of date between 6 months to a year. I first tried to do a manual update on my Mac and encountered an error due to the Apple ID used in my Mac and the Apple ID used in ...

macOS Ventura "Update Apple ID Settings" Notification Issue

Posting this for general awareness -As we have been upgrading our systems to Ventura, all of them have started prompting to “Update Apple ID Settings” within System Settings. This would normally involve simply signing back in with the Apple ID used o...

NVergin by Rising Star II
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Windows Policies: Manage Zoom with a Boom

Happy FridayAfter introducing our ( @shawnsong and myself) PowerShell-based Bulk-Importer for GPO's and Registry-Keys I wanted another validation and did choose Zoom in this case. Read here as well about the construction of this script. Zoom does pro...

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Policies - Where can we do Better and What are your Must-have

Hi there!Many (if not all) of you are using JumpCloud policies to manage your devices. I’m curious to find out:1. What type/category of policies that you like to see more of? It could be policies that we either don’t currently provide or need to furt...

Understanding Upgrading to macOS 13 Ventura

On 22 January 2023, it will mark 90 days since the release of macOS 13 Ventura. This is important because that marks the end of the Major OS Delay period as prescribed by Apple for delaying the rollout of the new major version. Beginning on the 23rd,...

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TomBridge by Rising Star II
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macOS Ventura is here!

It's macOS Ventura Launch Day!Apple is releasing macOS 13 Ventura today, and we couldn't be more excited to support it here at JumpCloud! We are not expecting any issues with JumpCloud on macOS Ventura, and in fact, we're excited to support some of i...

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TomBridge by Rising Star II
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  • 4 kudos

Software Management

I have hosted multiple custom applications in an s3 bucket, I am able to validate the URLs and create a software deploy but the applications do not get installed. I am able to install the custom apps when I run directly on the MACs but am not able to...

ddeluxe by Novitiate I
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  • 1 kudos

Remote assistance

Hello there! Keval from When would/do you utilize remote assistance? I'm intrigued and keen to hear from those of you who are interested in or presently using a remote assist solution.

How to make a Custom Profile (Netskope)

Guys, how are you?If I may, I use S1 and all the procedures you posted here worked in my organization.But I'm having trouble deploying another custom PPPC to a platform called Netskope.I've already tried to modify the file above and also create a new...

engel by Novitiate I
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IT Helpdesk Solutions

My old company used Spiceworks, which was getting long in the tooth. We had to maintain the server too. I've taken a look at the "magic quadrant", but colleagues told me that they've seen "really bad implementations" of some of the leading services. ...

JCDavid by Rising Star III
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Windows Zero Touch Deployment

I was wondering if JumpCloud has a zero-touch like experience for windows machines. Essentially, we are a fully remote company with users all across the world, so having a machine shipped to IT to setup and then ship to the user wouldn't be ideal. Pr...

Windows is Insecure, You Pay More

My brother and I bought a fire safety manufacturing company from our dad and it grew to become #5 in the world. Our products were life safety, so there was no room for error. Liability was a constant risk and we had rigorous design review and QC proc...

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JCDavid by Rising Star III
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Mabl & JumpCloud SSO - Custom SAML App Setup Guide

Configuring a Custom SAML App for JumpCloud SSO with MablWe recently added Mabl to our suite of Engineering Tools and wanted to get it configured to work with JumpCloud SSO.  The Mabl support team we were working with did not have experience in using...

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NVergin by Rising Star II
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macOS Stage Manager

I've been a Mac user for years, but multitasking was lacking. Two displays were pretty much a necessity for me to work. Stage Manager has been very good (some getting used to) for cleaning my focus and getting more utility out of single screen device...

JCDavid by Rising Star III
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Dealing with Shadow IT

There were a bunch of old PCs in my QC lab, but we lacked a full accounting of software assets from the previous IT teams. It turned out that it was captured important (compliance related) information about products in FileMaker. There were no backup...

JCDavid by Rising Star III
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Resolved! FileVault Unlock using Recovery Key - Apple Silicon Only

Have a user that forgot their password or changed their password outside of the JumpCloud Application and can't log in to their laptop? At the FileVault Login Screen - Click the following three keys together option + shift + return and have them ente...

hoium by Novitiate II
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Macs and Antivirus

Do you still encounter people who say, "Macs don't need antivirus?" How do you respond to them? Every endpoint should have EDR installed, iOS notwithstanding. My favorite approach is to demonstrate risk and the cost/benefit of reducing it. Phishing a...

JCDavid by Rising Star III
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I switched to Linux... Forever

Last week, I installed Ubuntu on my home gaming rig (specs below) while dual booting Windows 11. And I have been using it solely as my daily driver everyday for the last week. Well, I have to admit, I think I am finally totally hooked. What are your ...

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