Hi JumpCloud Community!
I’m Pebbles! The Senior Product Manager for JumpCloud’s Professional Services. Super excited to meet you all and would love to share some exciting details about the new Professional Services we just released this month.
To ensure that you get the most out of the JumpCloud platform, we work to consistently expand our Professional Service offerings. JumpCloud now offers a premium All Access service, as well as Custom Scripting and Implementation Hands-on-Keyboard (HOK) services. These new services were created to provide every organization with a comprehensive service that is tailored specifically to your needs and goals.
All Access Service
Use JumpCloud’s Professional Services All Access premier offering to design your own white glove experience based on your organization’s specific needs. Design how you want to best use your Professional Services hours, and enjoy access to Implementation Consultation, Hands-On-Keyboard (HOK) Implementation, Migration, Custom Scripting, and Technical Account Management.
JumpCloud’s Custom Scripting service utilizes engineering support to build Powershell and API custom scripts for your JumpCloud environment. Our engineers will provide custom written scripts to execute lines of work within the JumpCloud portal, to make your day-to-day life easier. This service builds PowerShell Scripts using the JumpCloud PowerShell module, JumpCloud API commands (Python/Curl/PowerShell), and other custom device commands.
JumpCloud’s Hands-On-Keyboard (HOK) Implementation service provides hands-on assistance with the implementation of JumpCloud’s open directory platform in your technical environment(s). Our PSEs will do the work on your behalf to get JumpCloud successfully implemented within your organization.
Feel free to comment or reach out if you have any questions.